PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Depot and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Depot
WalMart

Home Depot and WalMart Overview

Total reviews
2863
9250
Company responses
0
1
Issues resolved
31
82

Home Depot and WalMart Consumer Ratings

Rank
68 out of 332 in Supermarkets and Malls category
65 out of 332 in Supermarkets and Malls category
Customer service
71 in category
No votes
Product or Service Quality
66 in category
No votes
Website
48 in category
No votes
Exchange, Refund and Cancellation Policy
51 in category
No votes

Home Depot and WalMart Rating Details

Customer service
1.5 (1022 reviews)
No votes
Reviewer's quote

I've been a Home Depot customer for over 30 years now and reluctantly have kind of accepted the overall poor customer service and the sloppy, disorganized nature of the store and product layout - UNTIL NOW. Yesterday, I only needed to purchase 2 items from Home Depot: - (1) 3/4" water hose - (1)...

Read full review

...I phone customer service and after a discussion, I was told that i would receive a full refund in a few days. Again nothing. The has been going on for almost 4 months...

Read full review
Product or Service Quality
2 (820 reviews)
No votes
Reviewer's quote

Immediately following the service technician putting our dryer back together, he did no further testing on the unit and left. I immediately contacted the Manager at the Parker Home Depot and advised them of this information. The Manager said they would not replace the dryer and said it was an issue...

Read full review

I am ordering a product and want it assembled by Walmart..

Read full review
Website
2.4 (788 reviews)
No votes
Reviewer's quote

...I went to Home Depot website and inquired about the installation. I was contacted by Green Star Services and set an appointment. I went with this much higher cost company thinking the installation would seamless and quality...

Read full review

...See this paper published on the CDC's website, and released in May of this year. https://wwwnc. cdc...

Read full review
Exchange, Refund and Cancellation Policy
2.1 (785 reviews)
No votes
Reviewer's quote

I receive a email showing order cancellation and saying items not in stock, and stating I have 2 to 3 business days before return of money on card. After notifying I am told 3 to 5 days! This is a huge problem! Not only do I have to wait for return of my customers money to card I am unable to even...

Read full review

Went to purchase air mattress found trash, dirty clothes and syringe in box no refund, rain check or money back Very rude to husband..

Read full review

Home Depot and WalMart Pros and Cons

Pros
  • Location of store
  • Location
  • Product availability
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem
  • Customer service
  • Service
  • Management

Home Depot and WalMart Most Positive Reviews

Top rated reviews
5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Read full review
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Read full review
5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

Read full review
5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

Read full review

Home Depot and WalMart Most Critical Reviews

Lowest rated reviews
1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Read full review
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Read full review
1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

Read full review
1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

Read full review

Home Depot and WalMart Latest Reviews

Recent published reviews
1.7

My adult son and I recently purchased a home which happens to be located right around the corner from a Home Depot Store...

Read full review
No votes

Yes Im waiting for a refund to my account

Read full review
1

Rented a brush trimmer in Holiday Florida for 24 hr. rental. The equipment ran fine for one hour, then the cable...

Read full review
No votes

No options for my complaint. I just want this fee cancelled!

Read full review

Home Depot and WalMart Products and Services

Most reviewed product and services
  • Home Depot Customer Care (250 reviews)
  • Home Depot Delivery Service (181 reviews)
  • Home Depot Installation (168 reviews)
  • Walmart Customer Care (814 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)