PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Totalprotect and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Totalprotect
Home Depot

Totalprotect and Home Depot Overview

Total reviews
18
2866
Company responses
0
0
Issues resolved
1
31

Totalprotect and Home Depot Consumer Ratings

Rank
120 out of 921 in Household Services category
68 out of 333 in Supermarkets and Malls category
Product or Service Quality
93 in category
67 in category
Diversity of Products or Services
123 in category
54 in category
Customer service
71 in category
72 in category
Value for money
63 in category
57 in category

Totalprotect and Home Depot Rating Details

Product or Service Quality
1.4 (11 reviews)
2 (821 reviews)
Reviewer's quote

...Their in US customer service people are fairly proficient, but the foreign company they use is mostly incompetent. I was lied to, hung up on and stalled repeatedly..

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I've been a Home Depot customer for over 30 years now and reluctantly have kind of accepted the overall poor customer service and the sloppy, disorganized nature of the store and product layout - UNTIL NOW. Yesterday, I only needed to purchase 2 items from Home Depot: - (1) 3/4" water hose - (1)...

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Diversity of Products or Services
1.4 (10 reviews)
2.6 (757 reviews)
Reviewer's quote

Avoid this company like the plague. We are now on our third month without a dishwasher. The company sent two low level contractors to our home (both of them told us upfront they dont work on Bosch stuff). Customer Service will never let us speak with a supervisor, or they lie to us and say the...

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...I was contacted by Green Star Services and set an appointment. I went with this much higher cost company thinking the installation would seamless and quality. This was far from what I got, it seemed immediately that this was not a professional crew...

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Customer service
1.7 (10 reviews)
1.5 (1023 reviews)
Reviewer's quote

...Their claims service is very bad. My microwave went out in October of last year, they said they could not fix it and would replace it. It has not been replaced and they tell me I have to spend $200...

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I contacted the corporate supervisor for Electrolux Customer Service, April Edwards, and left a voicemail advising her of the third failed attempt to fix the dryer. I provided my name and my phone number and requested a call back. For the next six days I called her every day leaving a total of nine...

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Value for money
1.8 (10 reviews)
2.3 (678 reviews)
Reviewer's quote

Have had them for 15 yrs and have NO complaints

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...I believe that for the money I paid to have this done with a renowned company such as Home Depot that I would not be having this problem with a less than a 3 year old roof. What I ask for is to be credited for this inconvenience..

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Totalprotect and Home Depot Pros and Cons

Pros
  • Initial service was good
  • Difficult to imagine
  • Location of store
  • Location
  • Product availability
Cons
  • Not having the problem taken care of
  • Non fulfillment of promises
  • Were rude and unwilling to help
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem

Totalprotect and Home Depot Most Positive Reviews

Top rated reviews
5

Have had them for 15 yrs and have NO complaints

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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No votes
5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Totalprotect and Home Depot Most Critical Reviews

Lowest rated reviews
1

I would like for someone to contact i have a issue that has not been resolved please contact 601 750 2040

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

Total scam! 10 days without air! No service whatsoever. Found out too late happened to my neighbor. They gave him...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Totalprotect and Home Depot Latest Reviews

Recent published reviews
1

Avoid this company like the plague. We are now on our third month without a dishwasher. The company sent two low level c...

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No votes

called for one week and still unable to get warranty work done as none of the servicing providers would return any...

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1

My husband Samuel Cole is hospitalzied with blood cancer and not able to make the call to this company. I was told that...

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1.8

Two years ago I bought a LG refrigerator from Home Depot in Bemidji. With an 5year protection plan. It has stopped...

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Totalprotect and Home Depot Products and Services

Most reviewed product and services
  • Totalprotect Home Warranty (3 reviews)
  • Totalprotect Homeowners Policy Claim (3 reviews)
  • Totalprotect Plumbing Service (1 review)
  • Home Depot Customer Care (251 reviews)
  • Home Depot Delivery Service (181 reviews)
  • Home Depot Installation (168 reviews)