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Toolbarn

Building Products
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $425 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 1
  • Price 1
  • Great price 1

Customers don't like

  • Customer service2
  • Wrong part1
  • Slow to ship1
  • Service1
  • Return policy ridiculous1
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Home Depot

Supermarkets and Malls
  • 17 ISSUES RESOLVED
  • 2013 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service19
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1282545

Toolbarn is simply a horrible company to order from, you'd be lucky to receive your order weeks or months late if at all. Customer service will respond once telling you it's backordered then ignore you after that.

Get ready to file a claim with PayPal or your credit card company. I've learned my lesson, never again with these clowns.