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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1751 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Friendly personnel 5

Customers don't like

  • Lack of customer service28
  • Unwilling to fix problem6
  • Customer service6
  • Not as advertised4
  • Company response4
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Sunjoy Industries

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • To be able to enjoy my new replaced cover 4
  • Website 2
  • Price 2
  • Prompt service 1
  • Original product 1

Customers don't like

  • Customer service is non-existent38
  • Inferior quility14
  • Warranty3
  • Way customer service decisions are made2
  • Quality of replacement cover2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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