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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1605 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service10
  • Waste of time7
  • Policy6
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1489 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 17
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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