PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Home Depot

Sherwin Williams and Home Depot Overview

Total reviews 255 3022
Company responses 0 0
Issues resolved 1 37

Sherwin Williams and Home Depot Consumer Ratings

Rank
42 out of 308 in Building Products category
75 out of 350 in Supermarkets and Malls category
Customer service
35 in category
72 in category
Product or Service Quality
34 in category
72 in category
Price Affordability
46 in category
63 in category
Website
42 in category
56 in category

Sherwin Williams and Home Depot Rating Details

Customer service
1.7 (108 reviews)
1.5 (1114 reviews)
Reviewer's quote

Poor customer service closed before timedo not use that store @ waston fl..

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...I was furious! Why not have good customer service have him come straight to the door. Like I said "THERE WAS NO ONE IN LINE". This was degrading, unprofessional with no empathy...

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Product or Service Quality
2 (90 reviews)
2 (902 reviews)
Reviewer's quote

...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

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...Then they bring you trash wood or defective product, for top dollar. Then the games start on the return process. Obviously i have zero good to say about HD, especially their website...

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Price Affordability
2.3 (82 reviews)
2.6 (814 reviews)
Reviewer's quote

...I already knew it would take 3 days to be ready and now they want us to pay full price for the product..

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...Talked to manager about the major inconvenience and was offered $100 off another model that was twice the price and unassembled. This to me feels like switch and bait tactics. I will start using Lowes even though the closest store is 35 miles away...

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Website
2.6 (72 reviews)
2.4 (869 reviews)
Reviewer's quote

...Disgusted! And contact form on website does not exist. I click on it and i get a "thanks for contacting us" message without even filling out a form. ..

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Home Depot 's website, glacially slow, search function awful, took me an hour to order two items for curbside pickup, then inexplicably erased my order completely when I pressed "submit order. " Guess they have so much business they don't care. No more of mine though..

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Sherwin Williams and Home Depot Pros and Cons

Pros
  • Products
  • Friendly staff
  • Custom match of colors
  • Location
  • Location of store
  • Product availability
Cons
  • Paint
  • False information
  • Employee
  • Customer service
  • Lack of customer service
  • Delivery

Sherwin Williams and Home Depot Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

I was going to sherwin Williams paints store in 7514 Highway 78
Sachse, TX 75048
United States. And they always set u...

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Sherwin Williams and Home Depot Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

Unbelievable, I spent nearly 20 years using SW solid stain on my house. I was convinced this was a premium product,...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Sherwin Williams and Home Depot Latest Reviews

Recent published reviews
3.2

Received coupon that had to be used with an online order. Ordered online, one product consisting of 2 gallons would be...

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No votes

Ordered a Samsung top freezer refrigerator from Home Depot online. Upon delivery it was noted that the door latch...

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4.4

Poor customer service closed before timedo not use that store @ waston fl.

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1

Have been a Home Depot customer for years and spend up to $10,000.00 (TEN THOUSAND) or more every year.I purchased two...

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Sherwin Williams and Home Depot Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (111 reviews)
  • Sherwin Williams Manager (21 reviews)
  • Sherwin Williams Sales Representative (5 reviews)
  • Home Depot Delivery Service (191 reviews)
  • Home Depot Installation (174 reviews)
  • Home Depot Rebate (149 reviews)