PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Home Depot

Sherwin Williams and Home Depot Overview

Total reviews
233
2488
Company responses
0
0
Issues resolved
1
27

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2488 reviews. It is 2255 reviews more than Sherwin Williams received since May 31, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Home Depot customer support team than with Sherwin Williams customer service.

Sherwin Williams and Home Depot Consumer Ratings

Rank
35 out of 460 in Building Products category
59 out of 614 in Supermarkets and Malls category
Customer service
34 in category
64 in category
Product or Service Quality
32 in category
49 in category
Staff
20 in category
40 in category

Sherwin Williams and Home Depot Rating Details

Customer service
1.7 (97 reviews)
1.5 (810 reviews)
Reviewer's quote

had color name ,but not formula. asked to provide a color sample so that a electronic color scanner could scan the sample. provided a sample and was told it was too small to detect with your instrumentation. The sample was approx. the size of a dime 10-12mm. The assistant Mgr. was half engaged on a...

Rory M

...Worst customer service ever and making a customer wait for install because of your mistake is ridiculous. Sad because I have been a customer for years and now I will never shop there again!!!..

Alysandra
Product or Service Quality
2 (84 reviews)
2 (638 reviews)
Reviewer's quote

I purchased and had installed by a professional the epoxy floor for garage product as well as the gloss finish for extra protection, but not required. After 2 weeks started discoloring- sherwin williams came out and said i should use a special finish that is better for the tires I have- i have a...

PissedConsumer1698912

Patio door lock did not work from the day of installation 6 months ago. The company gives the run-around. Excuses for not replacing or fixing the lock. They don't get back to you when the say. You got to keep following up and still get run around. The door locking system does not work. Sometimes it...

Iwao
Staff
2 (73 reviews)
1.9 (669 reviews)
Reviewer's quote

I will make sure and let everyone in Trinidad and Tobago know of my experience - using your product to paint my home and then having your staff refuse to provide the product for touching up and completion. So I have started with your product but must finish with another product. I will also lodge a...

A S

...It seems like the training your staff recieve is just come up with an excuse. Which of course tells me that Home Depot doesnt care about the consumer. There bottom line is we only care about how much money the corporation makes...

John

Sherwin Williams and Home Depot Pros and Cons

Pros
  • Products
  • Friendly staff
  • Custom match of colors
  • Location of store
  • Location
  • Service at the store
Cons
  • Paint
  • False information
  • Customer service
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Sherwin Williams and Home Depot Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Sherwin Williams and Home Depot Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Sherwin Williams and Home Depot Latest Reviews

Recent published reviews
2.3

had color name ,but not formula. asked to provide a color sample so that a electronic color scanner could scan the...

Read all 233 reviews
1.1

Immediately filed rebate for $200 (John Deere fathers day promo), it is now almost 6 months. tried chat which is NEVER...

Read all 2488 reviews

Sherwin Williams and Home Depot Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (105 reviews)
  • Sherwin Williams Customer Care (25 reviews)
  • Sherwin Williams Manager (20 reviews)
  • Home Depot Customer Care (208 reviews)
  • Home Depot Delivery Service (154 reviews)
  • Home Depot Installation (146 reviews)