PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Home Depot

Sherwin Williams and Home Depot Overview

Total reviews
238
2694
Company responses
0
0
Issues resolved
1
29

Sherwin Williams and Home Depot Consumer Ratings

Rank
36 out of 305 in Building Products category
65 out of 320 in Supermarkets and Malls category
Customer service
No votes
75 in category
Product or Service Quality
No votes
70 in category
Price Affordability
No votes
58 in category
Website
No votes
52 in category

Sherwin Williams and Home Depot Rating Details

Customer service
No votes
1.5 (931 reviews)
Reviewer's quote

...He said that he couldn’t cut samples! Are you kidding me? I couldn’t get out of that store fast enough! Worse customer service ever! There was no one in the store beside me the whole time I was there, except the worker sitting on a stool on his cell phone. I can see why! Blah! What a waste of time!..

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I called several times to Home Depot customer service and was either hung up on after over 1 hour and half wait time for no reason. On May 26th I called Home Depot Quail Springs Mall and I spoke with a store rep Mike who stated that he will look into the order status and have his manager call me...

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Product or Service Quality
No votes
2 (742 reviews)
Reviewer's quote

...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

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...Im not satisfied with the lack of Customer service. Follow up. Miss communication...

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Price Affordability
No votes
2.6 (678 reviews)
Reviewer's quote

...so I have to pay $75 a gallon full price or should I say fool price. Last time I will ever buy paint at Sherwin Williams. I should have gone with Valspar to start with...

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...I was shocked and excited to find floors for this price so I ordered immediately. I knew it had to be a mistake but it's NOT my mistake nor should it be my problem. I should get what I paid for...

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Website
No votes
2.4 (704 reviews)
Reviewer's quote

...Disgusted! And contact form on website does not exist. I click on it and i get a "thanks for contacting us" message without even filling out a form. ..

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...After checking on the website, the delivery notification tells me that the truck is at the New Rochelle location at 11:47am. It then sits there all day. I call the New Rochelle location around 5pm and am first told that an attempt to deliver was made at 12pm...

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Sherwin Williams and Home Depot Pros and Cons

Pros
  • Friendly staff
  • Products
  • Custom match of colors
  • Location of store
  • Location
  • Service at the store
Cons
  • Paint
  • False information
  • Customer service
  • Lack of customer service
  • Customer service
  • Poor customer service

Sherwin Williams and Home Depot Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

I was going to sherwin Williams paints store in 7514 Highway 78
Sachse, TX 75048
United States. And they always set u...

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Sherwin Williams and Home Depot Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

Unbelievable, I spent nearly 20 years using SW solid stain on my house. I was convinced this was a premium product,...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Sherwin Williams and Home Depot Latest Reviews

Recent published reviews
4.1

I've been in the store located at 696 B elden street Herndon va,20170
I've been mistreated verbally by one of your employ...

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1

Hello
On April 22nd I placed an order online order # Order ID: WA83945895.
The order was scheduled to be delivered on may...

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1

Just purchased 4 gallons of Woodscapes. With 30% coupon and additional $10 off the final cost was $178. What a ripoff....

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3

I have noticed that Home Depot's online statement is not fitransparent and they are not consumer friendly with their pol...

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Sherwin Williams and Home Depot Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (105 reviews)
  • Sherwin Williams Customer Care (28 reviews)
  • Sherwin Williams Manager (20 reviews)
  • Home Depot Customer Care (240 reviews)
  • Home Depot Delivery Service (174 reviews)
  • Home Depot Installation (164 reviews)