PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Depot and Sherwin Williams as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Depot
Sherwin Williams

Home Depot and Sherwin Williams Overview

Total reviews
2537
234
Company responses
0
0
Issues resolved
28
1

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2537 reviews. It is 2303 reviews more than Sherwin Williams received since May 31, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Home Depot customer support team than with Sherwin Williams customer service.

Home Depot and Sherwin Williams Consumer Ratings

Rank
59 out of 482 in Supermarkets and Malls category
34 out of 445 in Building Products category
Customer service
62 in category
34 in category
Staff
40 in category
21 in category
Product or Service Quality
58 in category
32 in category

Home Depot and Sherwin Williams Rating Details

Customer service
1.5 (841 reviews)
1.7 (98 reviews)
Reviewer's quote

...In any case-don't buy from Home Depot-customer service for them is history. Paying customers deserve much better-you can bet if you owe them money they will figure out how to use a mailbox..

lestrunak@yahoo.com

...He said that he couldn’t cut samples! Are you kidding me? I couldn’t get out of that store fast enough! Worse customer service ever! There was no one in the store beside me the whole time I was there, except the worker sitting on a stool on his cell phone. I can see why! Blah! What a waste of time!..

Lisa F
Staff
1.9 (694 reviews)
2 (74 reviews)
Reviewer's quote

Because the carpet sales staff assured me several times that home depot have the11% rebate, I chose to buy their carpet and pads. Several times they told me it all qualified, one even did the math to shore i would get back over$200 on an $1850 order. After waiting over 3 months i finally get a...

PissedConsumer1767378

I will make sure and let everyone in Trinidad and Tobago know of my experience - using your product to paint my home and then having your staff refuse to provide the product for touching up and completion. So I have started with your product but must finish with another product. I will also lodge a...

A S
Product or Service Quality
2 (665 reviews)
1.9 (85 reviews)
Reviewer's quote

...So I come back to gey my refund and a few more things and now they are telling me I at the customer service desk that they will have to refund the whole order for me to get my ten percent. I should have done it but ny then I was over the whole thing. Long story short...

PissedConsumer1765423

...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

Rayshaun

Home Depot and Sherwin Williams Pros and Cons

Pros
  • Location of store
  • Location
  • Service at the store
  • Products
  • Friendly staff
  • Custom match of colors
Cons
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem
  • Paint
  • False information
  • Customer service

Home Depot and Sherwin Williams Most Positive Reviews

Top rated reviews
5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

Home Depot and Sherwin Williams Most Critical Reviews

Lowest rated reviews
1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

Home Depot and Sherwin Williams Latest Reviews

Recent published reviews

I live at 147 4th i wait all day for delivery I call at 5:30 p.m call guy talk they date change to feb 5 . I work...

Read all 2537 reviews
1

New house, under warranty, defective carpet &;; transition strips with tacks sticking up cutting my children's...

Read all 234 reviews

Home Depot and Sherwin Williams Products and Services

Most reviewed product and services
  • Home Depot Customer Care (213 reviews)
  • Home Depot Delivery Service (158 reviews)
  • Home Depot Installation (147 reviews)
  • Sherwin Williams Paint (105 reviews)
  • Sherwin Williams Customer Care (25 reviews)
  • Sherwin Williams Manager (20 reviews)