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Sears

1.9
?

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  • 33 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5572 TOTAL REVIEWS
Rank
59 out of 461
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    157
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:31
  • ISSUES RESOLVED
    15%
Top Products and Services
2.2
480 reviews
2.2
452 reviews
2
393 reviews

Home Depot

2.2
?

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  • 20 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2150 TOTAL REVIEWS
Rank
46 out of 461
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    08:17
  • ISSUES RESOLVED
    33%
Top Products and Services
2.5
167 reviews
2.4
138 reviews
2.1
137 reviews

How do you compare Sears vs Home Depot?

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Anonymous
#1348564

Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.

While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.

One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.

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