Sears vs Home Depot
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sears and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Sears and Home Depot Overview
Total reviews | 7579 | 3782 |
Company responses | 844 | 0 |
Issues resolved | 56 | 48 |
Sears and Home Depot Consumer Ratings
Sears and Home Depot Rating Details
Sears and Home Depot Pros and Cons
- Price
- I will like it when they are out of business
- Back when they knew how to take care of their customers
- Location
- Location of store
- Product availability
- Poor customer service
- Delivery experience
- Service
- Customer service
- Lack of customer service
- No customer service
Sears and Home Depot Most Positive Reviews
Dear Review #141****:
With the filing of bankruptcy for Sears, the cleanup process is lengthy and has brought about signi...
All of a sudden Home Depot denied my return. I was treated like a criminal. We have built several houses and spend...
went to sears toda to buy just two pants thats it.
i was stuck at register for half a freakin hour cus the check out p...
The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...
Sears and Home Depot Most Critical Reviews
Bought string weed whacker which did not work. Spent a lot of time on phone with no help. Told to take to outside...
I bought a special order sliding door on Sept 18th. I got a call from the installer 2 days later to have my house...
So many people on this page with almost the same exact story. Fridge dying with year or 2. Compressor. Sears not making...
I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...
Sears and Home Depot Latest Reviews
My washer started leaking water at the end of January this year and to date still hasn't been repaired even though 2 or...
I purchased a new LG clothes washer from The Home Depot. I included installation and haul away of the old washer service...
I needed to speak to a person about my washing machine and I cannot talk to a person only a recording. I have called...
To whom it may concern. My 82 year old mom on a budget had to buy a range. She came to your store. After not letting us...
How would you compare Sears vs Home Depot?
Home Depot has better telephone customer service
Product or Service Quality
Sears has better appliance delivery crews
Home Depot is the better choice, their customer service is incredible ready willing and able to help. Not transferring you to several people and no one can resovle the issue.
No language barrier issue.
Product or Service Quality
The few times I have had an issue they make up for it, offer credit, easy return policy, warm and friendly. I you bought it on line you can easily return it at the store
Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.
While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.
One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.