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Home Depot

2.2
?

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  • 19 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2112 TOTAL REVIEWS
Rank
47 out of 450
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    08:17
  • ISSUES RESOLVED
    33%
Top Products and Services
2.5
137 reviews
2.4
129 reviews
2.2
121 reviews

Sears

1.9
?

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  • 33 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5489 TOTAL REVIEWS
Rank
59 out of 450
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    138
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:56
  • ISSUES RESOLVED
    15%
Top Products and Services
2.2
469 reviews
2.1
384 reviews
2
295 reviews

How would you compare Home Depot vs Sears?

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Anonymous
#1348564

Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.

While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.

One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.

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