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Home Depot

2.2
?

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  • 23 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2272 TOTAL REVIEWS
Rank
52 out of 604
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    19
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    07:19
  • ISSUES RESOLVED
    29%
Top Products and Services
2.5
187 reviews
2.1
143 reviews
2.4
142 reviews

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5738 TOTAL REVIEWS
Rank
63 out of 604
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    234
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    9%
Top Products and Services
2.1
488 reviews
2.2
465 reviews
2
416 reviews

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Anonymous
#1348564

Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.

While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.

One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.

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