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Home Depot

2.2
?

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  • 23 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2258 TOTAL REVIEWS
Rank
50 out of 568
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    17
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    07:19
  • ISSUES RESOLVED
    17%
Top Products and Services
2.5
182 reviews
2.4
142 reviews
2.1
142 reviews

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5713 TOTAL REVIEWS
Rank
61 out of 568
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    226
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    10%
Top Products and Services
2.1
487 reviews
2.2
460 reviews
2
410 reviews

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Anonymous
#1348564

Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.

While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.

One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.

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