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  • 17 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2086 TOTAL REVIEWS
Rank
45 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    09:11
  • ISSUES RESOLVED
    17%
Top Products and Services
2.5
137 reviews
2.4
126 reviews
2.1
118 reviews

Sears

1.9
  • 32 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5430 TOTAL REVIEWS
Rank
58 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    129
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    06:13
  • ISSUES RESOLVED
    3%
Top Products and Services
2.2
469 reviews
2.1
383 reviews
2.1
289 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Home Depot vs Sears?

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Anonymous
#1348564

Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.

While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.

One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.

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