Home Depot vs Sears
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Depot and Sears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Home Depot and Sears Overview
| Total reviews | 3169 | 6712 |
| Company responses | 0 | 870 |
| Issues resolved | 41 | 43 |
Home Depot and Sears Consumer Ratings
Home Depot and Sears Rating Details
Home Depot and Sears Pros and Cons
- Location
- Location of store
- Product availability
- Price
- I will like it when they are out of business
- Product
- Customer service
- Lack of customer service
- Unwilling to fix problem
- Poor customer service
- Delivery experience
- Service
Home Depot and Sears Most Positive Reviews
We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...
I purchased model # 35834**** which is a 18" 42cc chainsaw with extra 14" bar & chain. It was $119.88 on clearance....
The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...
We bought a new craftsman lawn trator, this is the second season, warrenty out by one month. Uses 1/2 quart of oil...
Home Depot and Sears Most Critical Reviews
Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...
My Mother had a warranty on her air conditioner, a PAID for warranty at that. She has been without a air conditioner...
I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...
Bought tires there and cant even get car in to get tires serviced. 1 person working counter and one person working in...
Home Depot and Sears Latest Reviews
I bid a job with a price you had on a shed! Now I go to purchase the shed a few days later and you raised the price...
I had purchased a trimmer a couple of years ago. it wasn't used much, just on grass occasionally. The orange...
Home Depot does a poor job of keeping customers alerted as to when products come off the shelves in their stores. I've...
This didn't work, but messaging them on FB did. They emailed me back today at my old email address and said they...
How would you compare Home Depot vs Sears?
Home Depot has better telephone customer service
Product or Service Quality
Sears has better appliance delivery crews
Home Depot is the better choice, their customer service is incredible ready willing and able to help. Not transferring you to several people and no one can resovle the issue.
No language barrier issue.
Product or Service Quality
The few times I have had an issue they make up for it, offer credit, easy return policy, warm and friendly. I you bought it on line you can easily return it at the store
Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.
While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.
One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.