Home Depot vs Sears
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Home Depot
Sears
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Home Depot
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- 23 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2409 TOTAL REVIEWS
Rank
58 out of 611
in Supermarkets and Malls category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS28
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SUCCESSFUL64%
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AVG CALL DURATION07:17
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ISSUES RESOLVED20%
Top Products and Services
Sears
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- 36 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 5964 TOTAL REVIEWS
Rank
66 out of 611
in Supermarkets and Malls category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS374
-
SUCCESSFUL55%
-
AVG CALL DURATION04:32
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ISSUES RESOLVED12%
Top Products and Services
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Top Rated Home Depot Reviews
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Home Depot & Kraft Maid Buyer Beware!
I wanted to personally share my experience with KraftMaid and Home Depot as I feel that I have been grossly mistreated and would like to present my ex...
Home Depot - $6k mistake
After my husband and I remodeled our house, I will not set foot on Home Depot property again. We made the horrible mistake of buying our carpet...
Home Depot - Lifeproof Carpet Review from Appleton, Wisconsin
Purchased the life-proof carpet a couple weeks before labor day, carpet was then installed a week after labor day. One month after it was installed...
Home Depot - HD doesn't care about their customers
I purchased a vanity and ALL the items for a full bathroom remodel. I paid to have the vanity delivered to my home. The FIRST time It was delivered, t...
Top Rated Sears Reviews
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NUMBER TO CALL AT SEARS FOR COMPLAINTS
If you need assistance for something you purchased at Sears, call 800-479-5899. That is an executive dept. that can help you more than anyone else....
SEARS NEW LEASE PROGRAM
DON'T EVEN DO IT, DON'T EVEN GO TO SEARS, PLEASE GO TO CONN'S , BEST BUY, LOWES, SOMEWHERE ELSE. I am a very upset and unsatisfied customer. I went...
Buyer Beware--Sears Outlets Reconditioned Appliances
We bought a reconditioned refridgerator from Sears Outlet in Millipetas, CA in Feb 2010. We accepted that it was a reconditoned model and was under Se...
SEARS RIDICULOUS RETURN POLICY--NEVER SHOPPING THERE AGAIN!!
I have been a Sears customer all of my life...every appliance and electronic device(besides cell phones) that I have ever purchased in my adult life...
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How would you compare Home Depot vs Sears?
Home Depot is the better choice, their customer service is incredible ready willing and able to help. Not transferring you to several people and no one can resovle the issue.
No language barrier issue.
Product or Service Quality
The few times I have had an issue they make up for it, offer credit, easy return policy, warm and friendly. I you bought it on line you can easily return it at the store
Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.
While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.
One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.