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Home Depot

2.1
?

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  • 23 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2293 TOTAL REVIEWS
Rank
57 out of 604
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    07:17
  • ISSUES RESOLVED
    22%
Top Products and Services
2.4
190 reviews
2.1
144 reviews
2.4
142 reviews

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5773 TOTAL REVIEWS
Rank
64 out of 604
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    240
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    9%
Top Products and Services
2.1
490 reviews
2.2
466 reviews
2
421 reviews

How would you compare Home Depot vs Sears?

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Anonymous
#1348564

Everyone has an opinion and mine is that I should have gone to Home Depot to buy my freezer. I have seen prices of appliances at Sears continue to rise quite a bit over the past few years.

While they sell different brands, they mostly stick to the Kenmore brand. Home Depot's prices are usually more reasonable and I have never had a problem with having to return anything to them. They have been very nice at returns. Same products (minus Kenmore) but better prices and easier returns.

One more thing....Home Depot honors the veterans with a discount....Sears refuses. For many reasons, I understand why Sears is going out of business, slowly but surely.

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