Home Depot vs Sears Parts Direct

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Home Depot

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1541 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service8
  • Not as advertised6
  • Policy6

Products by Home Depot

No items

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  • 1 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $209 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Polite cs reps based in usa 2
  • Impossible to get help 1
  • It looks nice 1
  • Not much 1
  • Nothing i liked 1

Customers don't like

  • Lousy service5
  • Poor customer service5
  • Poor service4
  • No proper management3
  • Parts not delivered3

Products by Sears Parts Direct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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