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Home Depot
Sears Parts Direct

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Home Depot

Home Depot

2.1
  • 23 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2409 TOTAL REVIEWS
Rank
58 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    07:17
  • ISSUES RESOLVED
    20%
Top Products and Services
2.4
204 reviews
2.1
147 reviews
2.3
143 reviews
Sears Parts Direct

Sears Parts Direct

1.5
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 348 TOTAL REVIEWS
Rank
180 out of 1806
in Equipment category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    140
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    04:57
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
119 reviews
1.6
87 reviews
1.2
9 reviews

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Anonymous
#1329896

At least at home Depot I can take product back no hassle , or get parts needed , Sears say we got you covered when you buy Craftsman , I try to get my remote control replace, do sell it any more, need and ell for air compressor which was leaking need to have that part , air compressor Mf say the build them but no parts for compressor either , don't know where to buy part`s for compressor yes Sears is a has been store you can buy sears product's anywhere and get parts. doors close in a year buyers beware.

no parts to replace parts are broking. I talk to a sears parts warehouse in AL.

they said good luck finding the parts for their air compressor`s. everyone one internet said same thing .

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