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Sears Outlet

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

No items

Customers don't like

  • Web site two weeks behind product not available in store1
  • Unresponsiveness1
  • Poor customer service1
  • Overselling and underdelivering1
  • Management1
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Home Depot

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 1939 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service18
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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