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Sears Home Services vs Home Depot
Sears Home Services vs Home Depot
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Sears Home Services and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Sears Home Services and Home Depot Overview
Total reviews |
2432
|
3782
|
Company responses |
0 |
0 |
Issues resolved |
16 |
48 |
Sears Home Services and Home Depot Consumer Ratings
Rank
142
out of 550 in Household Services category
125
out of 533 in Supermarkets and Malls category
Customer service
115
in category
141
in category
Product or Service Quality
102
in category
140
in category
Website
107
in category
103
in category
Value for money
89
in category
128
in category
Sears Home Services and Home Depot Rating Details
Reviewer's quote
I couldn't get through to customer service. I even asked Siri for the customer service number. When I tried to call it, another screen came up and I couldnt finish my call..
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...So I call customer service she says it'll be the Friday 23rd. Well it's Friday 23 no dam shelf! I wonder if Lowe's would lie to me like Home Depot is doing! The shelf is coming out of Ga I'm in NC. Are they another GA on the other side of the world I'm unaware of??..
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Product or Service Quality
Reviewer's quote
...They sent out a technician from Sears Home Service Center. Tech initially came out and said that something was definitely wrong with washer and that he needed to order a part that would be shipped to our house. Came back out a week later to install the part...
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...I included installation and haul away of the old washer service. When the washer was delivered, the delivery service would not install it because the old washer was on a pedestal. The delivery service driver contacted someone who stated putting it on the old pedestal created a liability issue...
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Reviewer's quote
Tried to use phone number on website and entered into phone *** Could not get to an agent and kept on getting into a loop. Found another phone number on the web (not on the website) Have spent 2 hours arguing about this. Despite being asked multiple times to stop trying to sell me additional...
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...The reason for the email is that I tried contacting the store by phone as instructed on your website. Between yesterday and today I called a total of 6 times. One time I stayed on for 10 minutes while the other 5 times I hung up after 2 minutes...
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Reviewer's quote
...Neither will ever be worth your time or money..
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I am losing money daily because we have not been able to rent the property, which means that I am incurring the costs as the seconds go by. These are tough economic times and this whole situation is raising my anxiety, I literally had to coax myself out of a panic attack yesterday. At this point I...
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Sears Home Services and Home Depot Pros and Cons
Pros
- Technician
- Run around after run around
- How sear was 10 yrs ago
- Location
- Location of store
- Product availability
Cons
- Poor customer service
- Inability to repair
- Lack of customer service
- Customer service
- Lack of customer service
- No customer service
Sears Home Services and Home Depot Most Positive Reviews
Top rated reviews
they are great!!!!!!! very fast, neat and did a great job replacing a small part on my washer. Sears has been awesome...
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All of a sudden Home Depot denied my return. I was treated like a criminal. We have built several houses and spend...
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I had a washer and dryer delivered and installed. I paid extra to have the old one taken off. The delivery guys name...
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The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...
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Sears Home Services and Home Depot Most Critical Reviews
Lowest rated reviews
I had an appointment for lawn mover servicing between 8 and 5. I took the day off work. At 4pm they texted me a...
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*** windows... period. Saleman didn't give any options. I just want what i had. Nothing even close to mine. Not even...
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was charged once by them, are now trying to charge me again. still havent made repairs and technician wasnt very...
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I am a vet and send my wife in to the store to buy me stuff for our house and have been doing so for a long time now,...
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Sears Home Services and Home Depot Latest Reviews
Recent published reviews
No votes
I incidentally canceled a service apt that I WAITED AROUND ALL DAY for. There is NO WAY ON THE SEARS APP that allows...
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I purchased a new LG clothes washer from The Home Depot. I included installation and haul away of the old washer service...
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No votes
Chat and customer service number keeps referring me to the website to reschedule appointment. After choosing new date...
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No votes
To whom it may concern. My 82 year old mom on a budget had to buy a range. She came to your store. After not letting us...
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How would you compare Sears Home Services vs Home Depot?
Home Depot fantastic/Sears terrible
Product or Service Quality
Home Depot fantastic/Sears terrible
I have something else to compare
Home Depot I can speak to a live person Sears no
There is no comparison. Sears is awful. They are a black hole.
Truly they both are the dung of big box shopping