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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1702 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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Sams Club

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $659 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Some products are cheap 3

Customers don't like

  • Customer service7
  • Crappy customer service4
  • Incompitent employees4
  • Rude help4
  • Awful customer service for first time customer3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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