Home Depot vs Sams Club

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Home Depot

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1540 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service8
  • Not as advertised6
  • Policy6

Products by Home Depot

No items

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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1059 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $660 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Varity of items 2

Customers don't like

  • Customer service18
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5

Products by Sams Club

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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