PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rural King and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rural King
Home Depot

Rural King and Home Depot Overview

Total reviews
699
2485
Company responses
0
0
Issues resolved
2
27

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2485 reviews. It is 1786 reviews more than Rural King received since May 11, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Home Depot customer support team than with Rural King customer service.

Rural King and Home Depot Consumer Ratings

Rank
41 out of 614 in Supermarkets and Malls category
59 out of 614 in Supermarkets and Malls category
Customer service
No votes
61 in category
Website
No votes
42 in category
Exchange, Refund and Cancellation Policy
No votes
39 in category

According to consumer ratings and reviews, Rural King ranks 18 points higher in the Supermarkets and Malls category than Home Depot.

Rural King and Home Depot Rating Details

Customer service
No votes
1.5 (807 reviews)
Reviewer's quote

...Customer service is terrible and will do nothing to help you. Ordered a item 10 days ago and still has not shipped out nor will they cancel the order to refund me so I can buy it somewhere else. Do not waste your time here, you will be sorry..

Tony T

...Worst customer service ever and making a customer wait for install because of your mistake is ridiculous. Sad because I have been a customer for years and now I will never shop there again!!!..

Alysandra
Website
No votes
2.5 (615 reviews)
Reviewer's quote

...Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart...

Lawrence S

Home Depot has lost a ton of my business (and others I found out) because of their incredibly horrible, painfully slow, and inefficient website. I given up many times and simply gone to Amazon or another competitor with much better success..

PissedConsumer1726965
Exchange, Refund and Cancellation Policy
No votes
2.1 (624 reviews)
Reviewer's quote

...a debit card he said that it would have to be in store credit! Absolutely ridiculous!! We paid cash and they were still new with receipt !! They return policy says if you paid cash you get cash back. The store manager also told me that they don’t give refunds over &25, which I know for a fact is not...

Rino

8 Nov. 1019 - Instore purchase of washer and refrigerator. Delivery scheduled for 14 Nov. Washer was delivered but refrigerator remained on truck. Drivers refused to drive up my inclined driveway; refused help to move refrigerator on a hand truck. Next delivery was announced after calls to store...

Roger S

Rural King and Home Depot Pros and Cons

Pros
  • Most employees
  • Undecided
  • Store overall
  • Location of store
  • Location
  • Service at the store
Cons
  • Very rude
  • Fail to deliver
  • Customer service - very rude
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Rural King and Home Depot Most Positive Reviews

Top rated reviews
5

I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Rural King and Home Depot Most Critical Reviews

Lowest rated reviews
1

Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Rural King and Home Depot Latest Reviews

Recent published reviews
1

False advertising on a product and not making it right in store

Read all 699 reviews
1.1

Clown Depot, for ruining My Thanksgiving and now Christmas I tried to be patienceHow hard is it to install 5interior...

Read all 2485 reviews

Rural King and Home Depot Products and Services

Most reviewed product and services
  • Rural King Customer Care (105 reviews)
  • Rural King Manager (100 reviews)
  • Rural King Shipping Service (49 reviews)
  • Home Depot Customer Care (208 reviews)
  • Home Depot Delivery Service (154 reviews)
  • Home Depot Installation (146 reviews)