PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rural King and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rural King
Home Depot

Rural King and Home Depot Overview

Total reviews
784
2870
Company responses
0
0
Issues resolved
2
31

Rural King and Home Depot Consumer Ratings

Rank
59 out of 332 in Supermarkets and Malls category
68 out of 332 in Supermarkets and Malls category
Customer service
56 in category
76 in category
Website
46 in category
51 in category
Product or Service Quality
46 in category
72 in category
Exchange, Refund and Cancellation Policy
49 in category
55 in category

Rural King and Home Depot Rating Details

Customer service
1.6 (289 reviews)
1.5 (1025 reviews)
Reviewer's quote

I asked to speak to the supervisor about the delay, match price, and poor all around customer service and she said they would call me. After 7 hours no supervisor had called so I started looking for alternative methods to escalate. I first called the corp office phone number and it rang for at...

Read full review

I've been a Home Depot customer for over 30 years now and reluctantly have kind of accepted the overall poor customer service and the sloppy, disorganized nature of the store and product layout - UNTIL NOW. Yesterday, I only needed to purchase 2 items from Home Depot: - (1) 3/4" water hose - (1)...

Read full review
Website
2.4 (266 reviews)
2.4 (793 reviews)
Reviewer's quote

...Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart...

Read full review

...I went to Home Depot website and inquired about the installation. I was contacted by Green Star Services and set an appointment. I went with this much higher cost company thinking the installation would seamless and quality...

Read full review
Product or Service Quality
2.3 (254 reviews)
2 (822 reviews)
Reviewer's quote

...Horrible customer service and terrible communication amongst staff. WOULD HAVE NEVER MADE A PURCHASE IF I KNEW THE COMPANY WAS LIKE THIS!!! The warranty was more like a death trap!!!..

Read full review

Immediately following the service technician putting our dryer back together, he did no further testing on the unit and left. I immediately contacted the Manager at the Parker Home Depot and advised them of this information. The Manager said they would not replace the dryer and said it was an issue...

Read full review
Exchange, Refund and Cancellation Policy
2.2 (253 reviews)
2.1 (789 reviews)
Reviewer's quote

... had to deal with I buy my boots wolverines and my jeans Ariat M4 white stitching well I got to talking and grab a pair of M5 Ariat I took them back over to exchange and she embarrassed me in front of a dozen people and said we don’t do returns and walked out but also she told the assistant night manager not to exchange them either she has done this stupid crap to me at least 3 other times and I’...

Read full review

I receive a email showing order cancellation and saying items not in stock, and stating I have 2 to 3 business days before return of money on card. After notifying I am told 3 to 5 days! This is a huge problem! Not only do I have to wait for return of my customers money to card I am unable to even...

Read full review

Rural King and Home Depot Pros and Cons

Pros
  • Most employees
  • Undecided
  • Product selection
  • Location of store
  • Location
  • Product availability
Cons
  • Very rude
  • How they handle complaints
  • Fail to deliver
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem

Rural King and Home Depot Most Positive Reviews

Top rated reviews
5

I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out...

Read full review
5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Read full review
5

No review, I just find it strange that anybody can make up anything and post it here. What makes it worse is that I have...

Read full review
5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

Read full review

Rural King and Home Depot Most Critical Reviews

Lowest rated reviews
1

Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I...

Read full review
1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Read full review
1

Brought a toy for Christmas grift it was broken to it back they did not have anymore would only return half of the...

Read full review
1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

Read full review

Rural King and Home Depot Latest Reviews

Recent published reviews
1.1

I purchase firearms every other month. Its my hobby for something new. I usually have them sent to ACE HARDWARE and I am...

Read full review
2

I HAVE QUESTIONS ABOUT THEIR CARPET SERVICE...NO WHERE TO WRITE TO...AND HOME DEPOT NEVER ANSWERS PHONES.

Read full review
No votes

I was on hold for 32 minutes and finally hung up! This is the most unprofessional phone line I have ever seen! Then,...

Read full review
1.4

I went in to buy carpet, picked out the style I wanted, and paid the $35.00 for the contractor to come and measure a rec...

Read full review

Rural King and Home Depot Products and Services

Most reviewed product and services
  • Rural King Customer Care (112 reviews)
  • Rural King Manager (101 reviews)
  • Rural King Shipping Service (53 reviews)
  • Home Depot Customer Care (250 reviews)
  • Home Depot Delivery Service (182 reviews)
  • Home Depot Installation (168 reviews)