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Home Depot

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 1967 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service19
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Ross Dress For Less

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 444 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $63 AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Affordable prices 5
  • Selections 4
  • Always find something i like when i go 4
  • Pricing 2
  • Low prices 2

Customers don't like

  • Poor customer service13
  • Received no apology5
  • Service3
  • Explained already3
  • Unprofessionalism of management and hiring staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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