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Home Depot

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 1943 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service18
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 80 COMPANY RESPONSES
  • 87 TOTAL REVIEWS
  • $39.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
3.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Friendly and professional customer service 3
  • Great showroom 2
  • Furniture i picked 2
  • Delivery staff was nice and dependable 2
  • Wide selection of items 1

Customers don't like

  • Poor customer service16
  • Quality and customer service2
  • Not being able to contact claims for a solution2
  • It was almost impossible to recieve assistance2
  • Do not like how they are handling my claim2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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