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Home Depot

Supermarkets and Malls
  • 16 ISSUES RESOLVED
  • 1990 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service19
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 3 ISSUES RESOLVED
  • 91 COMPANY RESPONSES
  • 96 TOTAL REVIEWS
  • $44.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
3.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Friendly and professional customer service 3
  • Wide selection of items 2
  • Great showroom 2
  • Furniture i picked 2
  • Delivery staff was nice and dependable 2

Customers don't like

  • Poor customer service16
  • Quality and customer service2
  • Policy on broken new furniture2
  • Not being able to contact claims for a solution2
  • It was almost impossible to recieve assistance2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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