PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pc Richard And Son and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pc Richard And Son

Pc Richard And Son

Has Verified Representatives
2.3
Pc Richard And Son
Home Depot

Pc Richard And Son and Home Depot Overview

Total reviews 473 2951
Company responses 5 0
Issues resolved 4 35

Pc Richard And Son and Home Depot Consumer Ratings

Rank
164 out of 1814 in Appliances and Electronics category
70 out of 334 in Supermarkets and Malls category
Customer service
127 in category
72 in category
Product or Service Quality
104 in category
69 in category
Website
127 in category
52 in category
Price Affordability
175 in category
62 in category

Pc Richard And Son and Home Depot Rating Details

Customer service
1.9 (119 reviews)
1.5 (1071 reviews)
Reviewer's quote

...4 hour window and then 2 gentlemen came and looked at the unit and said they didn't know they had to cut plexiglass and rudely left and told me to contact customer service. I have called customer service representatives for the past 2 weeks and have spent hours on the phone with incompetent representatives that had no...

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...Customer service is not answering the calls. There are no words to explain how disappointed I am. I do not know what to do..

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Product or Service Quality
2.5 (101 reviews)
2 (868 reviews)
Reviewer's quote

...I called PC Richards service center with my concerns. I spoke with Travis at the call center. Set a repair for the following Friday...

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...this is the first time in my life I've gone out of my way to "complain" let people know about bad behavior and rude service..

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Website
2.8 (90 reviews)
2.3 (832 reviews)
Reviewer's quote

...Be truthful and honest on your website and in person and you will achieve your goals. We all worked extremely hard for our money, but to get SCAMMED is so rude, crude and indecent. I wonder how these owners and their staff actually sleep at night..

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We immediately had several issues opening the account due to problems with the Home Depot website, which required several telephone communications to complete the card and the purchase. These problems continued to occur, preventing us from paying off the balance immediately, as had been our...

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Price Affordability
3 (90 reviews)
2.6 (784 reviews)
Reviewer's quote

...We expect when we walk into the showroom to purchase a new fridge that we are able to purchase the same quality/size item for that price. We had price matched the original fridge. I am also expecting to not have to pay for delivery and set up...

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I asked about price on merchandise on clearance rack and it took forever for a manager to be tracked down to tell me that it didnt belong there and they would only give me 10% off. Went back a few days later and the same box was misplaced on another shelf still with no price on it!! Boo Apache...

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Pc Richard And Son and Home Depot Pros and Cons

Pros
  • Discussion at time of purchase
  • Sales person was professional & knowledgeable
  • I have no idea
  • Location
  • Location of store
  • Product availability
Cons
  • Poor customer service
  • Service department
  • Poor poor customer service
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem

Pc Richard And Son and Home Depot Most Positive Reviews

Top rated reviews
5

Very hard to ascertain what they wanted on a form just to get a form. You have to own a PC to get the form(and a...

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

It is always a pleasure working with Raymond Mack at the College Point Store. We purchased a stacking Fridgidaire...

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Pc Richard And Son and Home Depot Most Critical Reviews

Lowest rated reviews
1

Having the most horrible service from PC Richards EVER!!!!!! On 10/14 I called for service on a dishwasher under...

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

Stopped in the store in Greenvale and the service was horrible. The sales people don't cate who waits and pick and...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Pc Richard And Son and Home Depot Latest Reviews

Recent published reviews
1

I brought brand-new fridge from PC Richards, not even two years later it stopped working. The repair guy came out the...

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2

Damage to wall when installing microwave. Delivery person tore off a backsplash causing the destruction of a large...

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3.2

When first fridge was installed packaging was stuffed in my indoor garbage &;;;;;;;;;;;;;;;;;;;;;;;;; across the...

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No votes

Damaged wall while installing microwave. Since July 2nd, 2020 our wall has never been repaired. Reported damage to...

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Pc Richard And Son and Home Depot Products and Services

Most reviewed product and services
  • Pc Richard And Son Customer Care (33 reviews)
  • Pc Richard And Son Sales Representative (10 reviews)
  • Pc Richard And Son Manager (9 reviews)
  • Home Depot Customer Care (257 reviews)
  • Home Depot Delivery Service (191 reviews)
  • Home Depot Installation (169 reviews)