PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Depot and Pc Richard And Son as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Depot
Pc Richard And Son

Home Depot and Pc Richard And Son Overview

Total reviews
2870
464
Company responses
0
0
Issues resolved
31
4

Home Depot and Pc Richard And Son Consumer Ratings

Rank
68 out of 332 in Supermarkets and Malls category
162 out of 1792 in Appliances and Electronics category
Customer service
76 in category
130 in category
Product or Service Quality
72 in category
91 in category
Website
51 in category
122 in category
Exchange, Refund and Cancellation Policy
55 in category
82 in category

Home Depot and Pc Richard And Son Rating Details

Customer service
1.5 (1025 reviews)
1.9 (113 reviews)
Reviewer's quote

I've been a Home Depot customer for over 30 years now and reluctantly have kind of accepted the overall poor customer service and the sloppy, disorganized nature of the store and product layout - UNTIL NOW. Yesterday, I only needed to purchase 2 items from Home Depot: - (1) 3/4" water hose - (1)...

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...They still wont replace it! I bought a Samsung washer at Home Depot and there as a problem with it , Home Depot replaced it the next week! Dont ever buy anything from pc Richards there customer service is the worst!!!..

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Product or Service Quality
2 (822 reviews)
2.5 (96 reviews)
Reviewer's quote

Immediately following the service technician putting our dryer back together, he did no further testing on the unit and left. I immediately contacted the Manager at the Parker Home Depot and advised them of this information. The Manager said they would not replace the dryer and said it was an issue...

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On Tuesday, May 19th I called to schedule service on my refrigerator which was running too hot and it was still covered under my extended service protection plan. The next day a technician evaluated the repair and stated that this was a major repair(gas leak) and needed another technician to fix...

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Website
2.4 (793 reviews)
2.8 (85 reviews)
Reviewer's quote

...I went to Home Depot website and inquired about the installation. I was contacted by Green Star Services and set an appointment. I went with this much higher cost company thinking the installation would seamless and quality...

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...Be truthful and honest on your website and in person and you will achieve your goals. We all worked extremely hard for our money, but to get SCAMMED is so rude, crude and indecent. I wonder how these owners and their staff actually sleep at night..

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Exchange, Refund and Cancellation Policy
2.1 (789 reviews)
2.2 (82 reviews)
Reviewer's quote

I receive a email showing order cancellation and saying items not in stock, and stating I have 2 to 3 business days before return of money on card. After notifying I am told 3 to 5 days! This is a huge problem! Not only do I have to wait for return of my customers money to card I am unable to even...

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...Wednesday passed I called on Friday asking for a refund its unacceptable how stores or people selling on the stores they lie to customers just to sell products. This is my first time having a bad experience from PC RICHARDSON..

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Home Depot and Pc Richard And Son Pros and Cons

Pros
  • Location of store
  • Location
  • Product availability
  • Discussion at time of purchase
  • Have always been reliablle
  • Good prices
Cons
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem
  • Poor customer service
  • Service department
  • Poor poor customer service

Home Depot and Pc Richard And Son Most Positive Reviews

Top rated reviews
5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

Very hard to ascertain what they wanted on a form just to get a form. You have to own a PC to get the form(and a...

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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5

It is always a pleasure working with Raymond Mack at the College Point Store. We purchased a stacking Fridgidaire...

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Home Depot and Pc Richard And Son Most Critical Reviews

Lowest rated reviews
1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

Having the most horrible service from PC Richards EVER!!!!!! On 10/14 I called for service on a dishwasher under...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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1

Stopped in the store in Greenvale and the service was horrible. The sales people don't cate who waits and pick and...

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Home Depot and Pc Richard And Son Latest Reviews

Recent published reviews
2

I HAVE QUESTIONS ABOUT THEIR CARPET SERVICE...NO WHERE TO WRITE TO...AND HOME DEPOT NEVER ANSWERS PHONES.

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No votes

I will never buy from your company again... since DEC. 2019 I purchased a wall oven and as of today 8/6/20 I have not re...

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1.4

I went in to buy carpet, picked out the style I wanted, and paid the $35.00 for the contractor to come and measure a rec...

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3

Will never deal with this company ever again. Placed order online was told that order would be received in a few days,...

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Home Depot and Pc Richard And Son Products and Services

Most reviewed product and services
  • Home Depot Customer Care (250 reviews)
  • Home Depot Delivery Service (182 reviews)
  • Home Depot Installation (168 reviews)
  • Pc Richard And Son Customer Care (33 reviews)
  • Pc Richard And Son Sales Representative (10 reviews)
  • Pc Richard And Son Manager (9 reviews)