PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pacific Sales and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pacific Sales
Home Depot

Pacific Sales and Home Depot Overview

Total reviews 77 2946
Company responses 0 0
Issues resolved 0 34

Pacific Sales and Home Depot Consumer Ratings

Rank
233 out of 1813 in Appliances and Electronics category
70 out of 333 in Supermarkets and Malls category
Customer service
216 in category
72 in category
Product or Service Quality
214 in category
68 in category
Website
184 in category
52 in category
Exchange, Refund and Cancellation Policy
147 in category
54 in category

Pacific Sales and Home Depot Rating Details

Customer service
1.4 (42 reviews)
1.5 (1071 reviews)
Reviewer's quote

No customer service. I like to speak with manager. Thank you..

Read full review

...Customer service is not answering the calls. There are no words to explain how disappointed I am. I do not know what to do..

Read full review
Product or Service Quality
1.7 (31 reviews)
2 (866 reviews)
Reviewer's quote

My wife and I are very unhappy with the delivery service crew - very unprofessional. We placed an order back in April 2019 for a newly built house. Delivery today was bad...

Read full review

...this is the first time in my life I've gone out of my way to "complain" let people know about bad behavior and rude service..

Read full review
Website
2.4 (30 reviews)
2.3 (832 reviews)
Reviewer's quote

...Shame on you Best Buy and Pacific Sales for the claims you make in your website. ..

Read full review

We immediately had several issues opening the account due to problems with the Home Depot website, which required several telephone communications to complete the card and the purchase. These problems continued to occur, preventing us from paying off the balance immediately, as had been our...

Read full review
Exchange, Refund and Cancellation Policy
1.7 (30 reviews)
2.1 (824 reviews)
Reviewer's quote

...experience with the store manager after all the terrible service I received after i purchase 6 kitchen appliances, Cliff ( store manager) took the corporate policy of non-action. In May, I purchased a kitchen set for my new kitchen. The high-end fridge was a built-in 42in and 85in...

Read full review

...a total refund and do not want either one because it was disreputable. Please let me know when this has been cancelled! cherylj18@yahoo. com Cheryl Hdo not take ddart 351-563-0940..

Read full review

Pacific Sales and Home Depot Pros and Cons

Pros
  • Sales price
  • I love my washer
  • Dave the manager
  • Location
  • Location of store
  • Product availability
Cons
  • Customer service
  • Warranty
  • Delivery
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem

Pacific Sales and Home Depot Most Positive Reviews

Top rated reviews
5

My Wife and I was in the market for a new dishwasher for our vacation home, so we stopped by Best Buys, San Bernardino,...

Read full review
5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Read full review
5

Error code c31 for samsung oven. I called Pacific Sales to report this problem under the extended warranty. The...

Read full review
5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

Read full review

Pacific Sales and Home Depot Most Critical Reviews

Lowest rated reviews
1

Awful corrupt customer service. They ripped me off. Do not buy from them especially the extended warranty. Buy from...

Read full review
1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Read full review
1

I was supposed to have my dishwasher installed a couple of weeks ago, but couldn't have it done because they couldn't...

Read full review
1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

Read full review

Pacific Sales and Home Depot Latest Reviews

Recent published reviews
2

No customer service. I like to speak with manager. Thank you

Read full review
1

No communication from installation services out of Tampa, Fl. I put in 18 Simonton windows and 1 front door through Home...

Read full review
5

Peter was wonderful and scheduled a repair appt for me

Read full review
1

I rented a scissor lift. The next morning at 7:30 they call and say my machine has been flagged because your using it on...

Read full review

Pacific Sales and Home Depot Products and Services

Most reviewed product and services
  • Pacific Sales Customer Care (14 reviews)
  • Pacific Sales Refrigerator Warranty (5 reviews)
  • Pacific Sales Washing Machine Warranty (3 reviews)
  • Home Depot Customer Care (257 reviews)
  • Home Depot Delivery Service (191 reviews)
  • Home Depot Installation (169 reviews)