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Home Depot

Supermarkets and Malls
  • 16 ISSUES RESOLVED
  • 1987 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service19
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Oreilly Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 518 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Variety of mfr offered 1
  • Lost my 2003 ford excursion 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Staff2
  • Products2
  • Nobody takes responsibility2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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