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Home Depot

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1866 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service16
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
Delete
  • 3 ISSUES RESOLVED
  • 497 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Female employee talks up products with rebates 1
  • Female employee talks up produc 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Nobody takes responsibility2
  • Incorrect parts2
  • Employees that are not trained to do there job properly2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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