PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northern Tool And Equipment and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northern Tool And Equipment
Home Depot

Northern Tool And Equipment and Home Depot Overview

Total reviews
270
2530
Company responses
0
0
Issues resolved
4
28

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2530 reviews. It is 2260 reviews more than Northern Tool And Equipment received since Jul 13, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Northern Tool And Equipment customer support team and Home Depot customer service.

Northern Tool And Equipment and Home Depot Consumer Ratings

Rank
106 out of 1546 in Equipment category
59 out of 482 in Supermarkets and Malls category
Customer service
103 in category
63 in category
Website
77 in category
43 in category
Staff
82 in category
41 in category

Northern Tool And Equipment and Home Depot Rating Details

Customer service
1.4 (104 reviews)
1.5 (835 reviews)
Reviewer's quote

Customer service was notified about the missing pieces on July 2nd. Zero response when I called over and over for an update and notification that they received my pictures. Finally after 15 phone calls and a complaint to the president of the company they called me back on July 11th and told me the...

Maynard J

...I called Home Depots customer service two days ago. They said to call their insurer. Now called the insurer and left a message...

givot
Website
2.8 (88 reviews)
2.4 (633 reviews)
Reviewer's quote

...I sent an email to customer service as well as filling out a form on their website to see if I could arrange for a return or refund. So far my attempts to contact them have been completely ignored..

Brynleigh

...BBB involved and the home depot rep told me not to listen to online support (the website you are directed to) and she has the real info. Well her dates have come and gone now as well with no card..

PissedConsumer1754989
Staff
1.9 (83 reviews)
1.9 (691 reviews)
Reviewer's quote

...The staff in the Lewisville, TX store would not even look at it..

PissedConsumer1090019

...It seems like the training your staff recieve is just come up with an excuse. Which of course tells me that Home Depot doesnt care about the consumer. There bottom line is we only care about how much money the corporation makes...

John

Northern Tool And Equipment and Home Depot Pros and Cons

Pros
  • Wide range of quality products
  • Variety
  • Wide variety of products
  • Location of store
  • Location
  • Service at the store
Cons
  • Customer service
  • Employee lack of concern
  • Shipping process
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Northern Tool And Equipment and Home Depot Most Positive Reviews

Top rated reviews
5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Northern Tool And Equipment and Home Depot Most Critical Reviews

Lowest rated reviews
1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Northern Tool And Equipment and Home Depot Latest Reviews

Recent published reviews

When I received my new compressor It was damaged in transit. Called YRC freight they are to busy to take your call

Read all 270 reviews
1

Have tried to get my paint rebate since Labor Day. Literally get a different excuse every time I call.

Read all 2530 reviews

Northern Tool And Equipment and Home Depot Products and Services

Most reviewed product and services
  • Northern Tool And Equipment Customer Care (34 reviews)
  • Northern Tool And Equipment Shipping Service (32 reviews)
  • Northern Tool And Equipment Pressure Washer (16 reviews)
  • Home Depot Customer Care (212 reviews)
  • Home Depot Delivery Service (157 reviews)
  • Home Depot Installation (147 reviews)