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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1672 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Staff
Diversity of Products or Services
Location
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service27
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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Menards

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1727 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Diversity of Products or Services
Location
  • Prices 9
  • Generally favorable shopping 5
  • Vast inventory selections 5
  • Service 4
  • Store size 4

Customers don't like

  • Poor customer service12
  • Customer service7
  • Response of local management6
  • Refund policy5
  • Rude manager5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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