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Home Depot

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 1939 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service18
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Master Spas

Pools, Spas and Plumbing Supplies
  • 1 ISSUES RESOLVED
  • 123 COMPANY RESPONSES
  • 173 TOTAL REVIEWS
4.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • What they sold me 3
  • Master blaster foot jets 2
  • Hot tub itself 2
  • Very convincing to sell the product 1
  • Store that we bought our spa from has done their 1

Customers don't like

  • Customer service12
  • Post sale customer service3
  • Only nice until paid3
  • Support2
  • Responsiveness2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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