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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1673 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service27
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 107 COMPANY RESPONSES
  • 150 TOTAL REVIEWS
4.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • What they sold me 2
  • Hot tub itself 2
  • Master blaster foot jets 2
  • Store that we bought our spa from has done their 1
  • Very convincing to sell the product 1

Customers don't like

  • Customer service3
  • Poor service2
  • Post sale customer service2
  • Service fee1
  • You did not stand behind your producct1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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