Home Depot vs Master Spas

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Home Depot

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1539 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service8
  • Not as advertised6
  • Policy6

Products by Home Depot

No items

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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 104 COMPANY RESPONSES
  • 133 TOTAL REVIEWS
4.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • What they sold me 2
  • Master blaster foot jets 2
  • Spa massage and dealer we purchased from 1
  • Very convincing to sell the product 1
  • Store that we bought our spa from has done their 1

Customers don't like

  • Customer service12
  • Post sale customer service5
  • Poor service3
  • Representative service2
  • Sold me a fake product2

Products by Master Spas

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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