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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1578 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Product selection 5
  • Friendly personnel 4
  • Service at the store 4

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service9
  • Waste of time7
  • Policy6
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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 105 COMPANY RESPONSES
  • 137 TOTAL REVIEWS
4.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • What they sold me 2
  • Hot tub itself 2
  • Master blaster foot jets 2
  • Store that we bought our spa from has done their 1
  • Very convincing to sell the product 1

Customers don't like

  • Customer service12
  • Post sale customer service5
  • Poor service3
  • Representative service2
  • Sold me a fake product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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