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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1748 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Friendly personnel 5

Customers don't like

  • Lack of customer service28
  • Unwilling to fix problem6
  • Customer service6
  • Not as advertised4
  • Company response4
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1159 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3
  • Products and sales 3

Customers don't like

  • Poor customer service20
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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