PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lumber Liquidators and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lumber Liquidators
Home Depot

Lumber Liquidators and Home Depot Overview

Total reviews
301
2486
Company responses
0
0
Issues resolved
3
27

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2486 reviews. It is 2185 reviews more than Lumber Liquidators received since Jan 6, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Lumber Liquidators customer support team and Home Depot customer service.

Lumber Liquidators and Home Depot Consumer Ratings

Rank
33 out of 286 in Flooring and Tiling category
59 out of 614 in Supermarkets and Malls category
Customer service
21 in category
62 in category
Product or Service Quality
19 in category
50 in category
Price Affordability
21 in category
53 in category

Lumber Liquidators and Home Depot Rating Details

Customer service
1.3 (119 reviews)
1.5 (807 reviews)
Reviewer's quote

floor buckling lifting at the edges customer service basically said to kick rocks ..

peter m

...Worst customer service ever and making a customer wait for install because of your mistake is ridiculous. Sad because I have been a customer for years and now I will never shop there again!!!..

Alysandra
Product or Service Quality
1.5 (107 reviews)
2 (636 reviews)
Reviewer's quote

...They say I damaged it and will not stand behind their product,..

DIANNE R

Patio door lock did not work from the day of installation 6 months ago. The company gives the run-around. Excuses for not replacing or fixing the lock. They don't get back to you when the say. You got to keep following up and still get run around. The door locking system does not work. Sometimes it...

Iwao
Price Affordability
2.3 (85 reviews)
2.6 (594 reviews)
Reviewer's quote

...I was told I need to have someone come and price the job and get the specs...

DAVID D

...HD denied the 11% rebate saying I did not purchase at full price (I received a discount). Sad, no where does it say Black Friday sale items excluded from rebate. All things on sale are sold at a discount...

Yvanna

Lumber Liquidators and Home Depot Pros and Cons

Pros
  • Local store tried to be helpful
  • Salesman was nice but sold me a faulty product
  • Quality of wood
  • Location of store
  • Location
  • Service at the store
Cons
  • Customer service
  • Customer experience
  • Avoidance of responsibility
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Lumber Liquidators and Home Depot Most Positive Reviews

Top rated reviews
4.7

My order was placed on Wed 3/20.
I paid $20 for overnight shipment.
FedEx Label generates 3/21 with delivery scheduled 3/2...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Lumber Liquidators and Home Depot Most Critical Reviews

Lowest rated reviews
1

We spent thousands of dollars, went with a LL recommended installer and within weeks, our product was chipping and...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Lumber Liquidators and Home Depot Latest Reviews

Recent published reviews
1

floor buckling lifting at the edges customer service basically said to kick rocks ......im so pissed off not only to...

Read all 301 reviews
2.1

I recently ordered a dishwasher from Home Depot. However, the installers Home Depot hired did their job poorly. A few da...

Read all 2486 reviews

Lumber Liquidators and Home Depot Products and Services

Most reviewed product and services
  • Lumber Liquidators Flooring (13 reviews)
  • Lumber Liquidators Laminate Flooring (11 reviews)
  • Lumber Liquidators Flooring Installation (9 reviews)
  • Home Depot Customer Care (208 reviews)
  • Home Depot Delivery Service (154 reviews)
  • Home Depot Installation (146 reviews)