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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1579 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Product selection 5
  • Friendly personnel 4
  • Service at the store 4

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service9
  • Waste of time7
  • Policy6
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Lumber Liquidators

Building Products
  • 3 ISSUES RESOLVED
  • 242 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Local store tried to be helpful 7
  • Salesman was nice but sold me a faulty product 6
  • Product line 2
  • Showroom 1
  • When i thought they were objective 1

Customers don't like

  • Customer service18
  • Customer experience11
  • False advertising7
  • Lousy customer service7
  • Return policy6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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