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Home Depot

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1840 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service16
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Lumber Liquidators

Building Products
  • 3 ISSUES RESOLVED
  • 266 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Local store tried to be helpful 7
  • Salesman was nice but sold me a faulty product 6
  • Professional no nonsense salespeople 2
  • Product line 2
  • When i thought they were objective 1

Customers don't like

  • Customer service18
  • Customer experience5
  • Return policy3
  • Quality of product3
  • Lousy corporate customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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