Lowes vs Home Depot
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Lowes and Home Depot Overview
Total reviews | 7972 | 3782 |
Company responses | 3 | 0 |
Issues resolved | 112 | 48 |
Lowes and Home Depot Consumer Ratings
Lowes and Home Depot Rating Details
Lowes and Home Depot Pros and Cons
- Location
- Price
- Close by
- Location
- Location of store
- Product availability
- Customer service
- Customer service received
- Service
- Customer service
- Lack of customer service
- No customer service
Lowes and Home Depot Most Positive Reviews
Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the...
All of a sudden Home Depot denied my return. I was treated like a criminal. We have built several houses and spend...
ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...
The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...
Lowes and Home Depot Most Critical Reviews
Bosch dishwasher died in 3 years. Called for service to Lowes. Gave serial number and model number. Informed part is...
Home Depot on Two Notch Road Columbia, SC is the worse store ever. Because of them I will be closing my account.
Lowe's and their warranty provider refuse to adhere to the extended warranty that I purchased. I purchased a Samsung...
Pathetic customer services. Need to buy an AC and installation services. I have been transferred to at least 10 times...
Lowes and Home Depot Latest Reviews
Lowes wont respond to a damage claim
Worse treatment from an alleged American company
Discrimination against older custome...
I purchased a new LG clothes washer from The Home Depot. I included installation and haul away of the old washer service...
In February 2024, I received the measurements, a quote for tile then made my payment. Lowes delivered the wrong material...
To whom it may concern. My 82 year old mom on a budget had to buy a range. She came to your store. After not letting us...
Loweโs store #2918, when the delivery drivers brought my washer and dryer to my house one of the drivers worked on their delivery truck in front of my and then brought my set in my home. He put black grease from the truck on my washer and dryer.
When said something to Loweโs customer service they swapped it out but the delivery drivers never showed back up with another set. When I brought it to the attention of Loweโs Assistant Manager he informed me that I have to deal with the distribution center that handles the deliveries not Loweโs. The district manager for Loweโs warehouse house is rude and disrespectful. Do not get anything delivered from Loweโs.
Even Loweโs made me angry. Service is very disappointing.
Home Depot is much superior to Lowes
Loweโs is terrible!!!
Product or Service Quality
Lowes had no service!!!!!!
I have something else to compare
Lowes will not talk to customers!!!
Great
Product or Service Quality
Better
I have something else to compare
Lowes customer service is very bad
How would you compare Lowes vs Home Depot?
Home Depot much better Loweโs doesnโt answer phones and long wait times on customer service line
Product or Service Quality
Homer has better prices and more helpful people
I have something else to compare
Loweโs return policy is unfair and screws consumers
Lowes will help you get a lease to on program. Home Depot donโt want to help me at all they say get a Home Depot card thatโs hard to do when your credit score is not real good
Product or Service Quality
I would go to Lowes to get what I want but they donโt have Traeger grill
I have something else to compare
We need a new range but there again you donโt have any lease to on program
Home Depot cos the best