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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1575 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service40
  • Unwilling to fix problem19
  • Customer service9
  • Policy6
  • Waste of time6
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Lowes

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 2870 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product 7
  • Friendliness of staff 5
  • Price 4
  • Product was fine 4
  • Would rate zero stars if i could 3

Customers don't like

  • Customer service received45
  • Customer service30
  • Lack of response26
  • Service23
  • Unwilling to help10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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