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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1632 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service11
  • Waste of time8
  • Policy6
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Kohls

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 1053 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $944 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons and savings 3

Customers don't like

  • Customer service19
  • Online ordering16
  • Poor customer service15
  • Lack of customer service9
  • Unreasonable staff8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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