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Home Depot

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 1970 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service19
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Kohls

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1209 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $853 AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons 4
  • Receiving points that turn to cash 3

Customers don't like

  • Customer service40
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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