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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1620 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service11
  • Waste of time7
  • Policy6
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Kohls

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1041 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $949 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons and savings 3

Customers don't like

  • Customer service18
  • Online ordering16
  • Poor customer service15
  • Lack of customer service9
  • Unreasonable staff8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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