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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1652 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service26
  • Unwilling to fix problem6
  • Customer service5
  • Company response4
  • Not as advertised4
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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1062 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $932 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons and savings 3

Customers don't like

  • Poor customer service7
  • Customer service6
  • Employees and management6
  • Online ordering6
  • Unreasonable staff5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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