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Home Depot

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1865 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service16
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Kmart

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 949 TOTAL REVIEWS
  • $78.5K CLAIMED LOSSES
  • $315 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Price 9
  • Sales staff 5
  • Good location 5
  • Cashier was nice 5
  • Products 2

Customers don't like

  • Customer service34
  • Worst customer service7
  • Worst customer service for m3
  • Website3
  • Service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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