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Home Depot

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1860 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Location
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service16
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Kirklands

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $89 AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Location
  • Products in the store 5
  • Price 5
  • I like the store and its products 3
  • Products available 2
  • Staff in my local store 1

Customers don't like

  • Customer service19
  • Failure to do what they said they would3
  • Online ordering and refunds2
  • Online ordering2
  • Does not fulfill order2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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