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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1602 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service10
  • Waste of time7
  • Policy6
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Kirklands

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $97 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Products in the store 4
  • Price 3
  • Poor 1
  • Products available 1
  • Products 1

Customers don't like

  • Customer service15
  • Online ordering6
  • Failure to do what they said they would4
  • Short staffed2
  • Stock issues2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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