Home Depot vs Jcpenney

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Home Depot

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1540 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service8
  • Not as advertised6
  • Policy6

Products by Home Depot

No items

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1131 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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