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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1652 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service26
  • Unwilling to fix problem6
  • Customer service5
  • Company response4
  • Not as advertised4
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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1218 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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