PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Innovel Solutions and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Innovel Solutions

Innovel Solutions

Has verified representatives
2.7
Innovel Solutions
Home Depot

Innovel Solutions and Home Depot Overview

Total reviews
261
2537
Company responses
311
0
Issues resolved
5
28

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2537 reviews. It is 2276 reviews more than Innovel Solutions received since Nov 28, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Innovel Solutions customer support team than with Home Depot customer service.

Innovel Solutions and Home Depot Consumer Ratings

Rank
56 out of 1508 in Transportation and Logistics category
59 out of 482 in Supermarkets and Malls category
Customer service
102 in category
62 in category
Product or Service Quality
121 in category
58 in category
Staff
88 in category
40 in category

Innovel Solutions and Home Depot Rating Details

Customer service
1.4 (140 reviews)
1.5 (841 reviews)
Reviewer's quote

I was able to contact their customer service representatives and spoke to an actual person within MINUTES after the women's phone call from Innovel. I called the Innovel representative who I spoke to on Dec 23rd and they stated their driver sat outside the commercial gate for 2 hours and the gate...

Courtny

...In any case-don't buy from Home Depot-customer service for them is history. Paying customers deserve much better-you can bet if you owe them money they will figure out how to use a mailbox..

lestrunak@yahoo.com
Product or Service Quality
1.3 (117 reviews)
2 (665 reviews)
Reviewer's quote

Having dealt with their poor service already, I opted to not have it delivered and for them to deliver a replacement instead. Unfortunately, the fridges were out of stock so Costco got me another similar one but unfortunately it still involved the same mentally challenged company. 5 weeks later, I...

Jade H

...The"customer service" informed me i should have checked their website for"excluded items" which apparently is everything that costs very much! Store management will do nothing, corporate will do nothing, so DON'T trust the 11% unless you get it in writing that what you but will qualify!..

PissedConsumer1767378
Staff
1.4 (109 reviews)
1.9 (694 reviews)
Reviewer's quote

...I've been flat out lied to by Innovel staff by phone three times now. Each time a dimwit tells me that they're "making a note of my troubles on my account. " Today, I thought, "fourth time's a charm!" No...

Jennifer W

...It seems like the training your staff recieve is just come up with an excuse. Which of course tells me that Home Depot doesnt care about the consumer. There bottom line is we only care about how much money the corporation makes...

John

Innovel Solutions and Home Depot Pros and Cons

Pros
  • Professionalism of delivery men
  • Delivery men installers were professional courteous
  • Customer services
  • Location of store
  • Location
  • Service at the store
Cons
  • Leaving us with no resolution
  • Management nor supervisors did not initiate a solution
  • Very unprofessional service
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Innovel Solutions and Home Depot Most Positive Reviews

Top rated reviews
5

Excellent service. They helped us solve the problem with our building paper work. The delivery guys were professional,...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Innovel Solutions and Home Depot Most Critical Reviews

Lowest rated reviews
1

They gave us a time window that they would come to our house, but then they called several hours before that to say...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Innovel Solutions and Home Depot Latest Reviews

Recent published reviews
1

I ordered a washer and dryer from Costco two months ago. My credit card was charged for the order a month ago. I was tol...

Read all 261 reviews

I live at 147 4th i wait all day for delivery I call at 5:30 p.m call guy talk they date change to feb 5 . I work...

Read all 2537 reviews

Innovel Solutions and Home Depot Products and Services

Most reviewed product and services
  • Innovel Solutions Delivery Service (138 reviews)
  • Innovel Solutions Customer Care (21 reviews)
  • Innovel Solutions Home Delivery Service (19 reviews)
  • Home Depot Customer Care (213 reviews)
  • Home Depot Delivery Service (158 reviews)
  • Home Depot Installation (147 reviews)