PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Innovel Solutions and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Innovel Solutions

Innovel Solutions

Has Verified Representatives
2.7
Innovel Solutions
Home Depot

Innovel Solutions and Home Depot Overview

Total reviews 332 2974
Company responses 390 0
Issues resolved 5 35

Innovel Solutions and Home Depot Consumer Ratings

Rank
62 out of 1074 in Transportation and Logistics category
72 out of 343 in Supermarkets and Malls category
Customer service
103 in category
66 in category
Product or Service Quality
118 in category
64 in category
Value for money
133 in category
56 in category
Website
169 in category
49 in category

Innovel Solutions and Home Depot Rating Details

Customer service
1.5 (181 reviews)
1.5 (1087 reviews)
Reviewer's quote

...When I called the customer service, they said it will be another week before delivery. POOR Communication!!!!!!..

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...Terrible customer service. Employee #zna123o..

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Product or Service Quality
1.3 (141 reviews)
2 (882 reviews)
Reviewer's quote

...I called their office, their customer service two said she couldn't get them to go back. I literally am paying them to deliver my product, yet the CS can't get them to do their jobs?!..

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Finally one say's can I help you and I said yes we would like to pay for our stuff and she said or I can help you but this is usually for customer service /returns and I asked THEN PLEASE EXPLAIN TO ME WHY THE ENTER ONLY SIGN IS THERE AND THATS WHAT WE GO no reply. Your management needs to be fired...

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Value for money
1.2 (114 reviews)
2.3 (727 reviews)
Reviewer's quote

...They're nothing but money thieving, lying RATS. :wtf:..

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...I get a call from project person saying that they can't come back the next day because the guy need to do carpeting and I don't think this Job was worth the money I Paid oh and Saturday is the earliest the same guy can come out to finish I said can any one else she said well it might be longer...

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Website
1.4 (102 reviews)
2.3 (842 reviews)
Reviewer's quote

I ordered electronic item which was suppose to be delivered by Innovel. It was given to CEVA by Innovel. The trackibg number changed and do not know exact status. No one answers the call, Costco says we are working, Innovel is stating they cant help. CEVA is unable during weekend. I have ordered...

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...I did not buy the containers as I have my own but they do give you the ratios to use on the website for mixing them. They are free so I will use them until I run out but I will not purchase anymore of them. This system is probably as good as any so I cannot say I am unhappy with it, yet...

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Innovel Solutions and Home Depot Pros and Cons

Pros
  • On time delivery
  • Professionalism of delivery men
  • Delivery men installers were professional courteous
  • Location
  • Location of store
  • Product availability
Cons
  • Leaving us with no resolution
  • Management nor supervisors did not initiate a solution
  • Lack of customer care
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem

Innovel Solutions and Home Depot Most Positive Reviews

Top rated reviews
5

Excellent service. They helped us solve the problem with our building paper work. The delivery guys were professional,...

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

We purchased a washer & dryer from Costco, took delivery of both, a after a couple months re didn't like the new washer...

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Innovel Solutions and Home Depot Most Critical Reviews

Lowest rated reviews
1

They gave us a time window that they would come to our house, but then they called several hours before that to say...

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

We ordered appliances with Costco and they hired these idiots to deliver. Innovel hired another party that didn't hook...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Innovel Solutions and Home Depot Latest Reviews

Recent published reviews
No votes

They never find my address
They don't speak English
They don't publish a phone number
They don't respond to emails
Where are...

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1.2

I rented a tool and at time of return I was charged a $25 cleaning fee. At no point did the employee advise there was a...

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1

They are horrible. I was scheduled for a month after delivery because they only install on Wednesdays and the first...

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1

Went to the store listed above tried to find a certain Christmas Item NO ONE around to help so I went and found someone...

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Innovel Solutions and Home Depot Products and Services

Most reviewed product and services
  • Innovel Solutions Delivery Service (151 reviews)
  • Innovel Solutions Home Delivery Service (24 reviews)
  • Innovel Solutions Washer And Dryer Combination Installation (19 reviews)
  • Home Depot Delivery Service (191 reviews)
  • Home Depot Installation (171 reviews)
  • Home Depot Rebate (149 reviews)