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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 94 TOTAL REVIEWS
Rank
8 out of 109
in Cruises and Ships category
Rating Details
Customer service
Staff
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:14
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
35 reviews
2.9
9 reviews
2.3
3 reviews

Viking Cruises

Has verified representatives
3.4
  • 5 ISSUES RESOLVED
  • 42 COMPANY RESPONSES
  • 81 TOTAL REVIEWS
Rank
5 out of 109
in Cruises and Ships category
Rating Details
Customer service
Staff
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    03:22
  • ISSUES RESOLVED
    0%
Top Products and Services
3.4
25 reviews
3.6
13 reviews
3.9
7 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Holland America Line vs Viking Cruises?

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Anonymous
#1378314

Holland America and Viking river cruises have little in common as most everything at Viking is all inclusive, there are 200 people as opposed to 2000+, and one entertainment venue per day is offered. However, Viking can go places like Budapest and Strausburg that HAL cannot access.

The views from Viking are much closer and more intimate.

If you enjoy calm and relaxation on-board as opposed to a constant barage of sound and humanity and mediocre entertainment Viking is preferable. They stress the educational value of traveling rather than drinking and carousing.

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