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Holland America Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $98.1K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.8
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Pinnicle grill 2
  • Dining expeerience great 1
  • Hal 1
  • Real nice people running food and services 1
  • Servers 1

Customers don't like

  • Too much to write here2
  • Arrogance of customers service2
  • Refusal to help us2
  • Hygienic practices1
  • Receiving the wrong cd for my photo package1
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Royal Caribbean

Cruises and Ships
  • 2 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Dinning room waiters and room attendants 5
  • Waiter 5
  • Restaurants 5
  • Ship 5
  • Housekeeper 4

Customers don't like

  • Customer service6
  • Casino4
  • Countless hours at sea2
  • Short port times2
  • Your cheating casino1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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