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Holland America Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.6
Staff
Customer service
Diversity of Products or Services
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Pinnicle grill 3
  • Room stewards 2
  • Dining and food service staff 2
  • Servers 1
  • Real nice people running food and services 1

Customers don't like

  • Arrogance of customers service3
  • Too much to write here2
  • Refusal to help us2
  • Overreacting doctor and bad fish2
  • Overreacting doctor2
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Royal Caribbean

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Staff
Customer service
Diversity of Products or Services
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Waiter 5
  • Ship 5
  • Restaurants 5
  • Dinning room waiters and room attendants 5
  • Housekeeper 4

Customers don't like

  • Customer service8
  • Casino4
  • Short port times2
  • No cats performance- no shows everynight and only 1 comedian2
  • Countless hours at sea2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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