Holland America Line vs Rci Cruise And Resort Vacations

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Holland America Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $81.8K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.7
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Dining expeerience great 1
  • Dining experience was wonderful 1
  • Hal 1
  • Pinnicle grill 1
  • Real nice people running food and services 1

Customers don't like

  • Too much to write here3
  • Arrogance of customers service2
  • Refusal to help us2
  • Losing my ring1
  • Unsanitary conditions1

Products by Holland America Line

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  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $95.6K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cruise 1
  • Good 1
  • I liked the product and sales approach 1
  • Price 1
  • Very friendly sales representatives 1

Customers don't like

  • Overall misrepresentation of the cruise package5
  • Most resorts listed for use with certificate were off season3
  • Staff not reachable after purchase mae2
  • Very limited choices of resorts for use with certificate2
  • Staff not reachable after purchased2

Products by Rci Cruise And Resort Vacations

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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