Holland America Line vs Princess Cruises

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Holland America Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $81.8K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.7
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Dining expeerience great 1
  • Dining experience was wonderful 1
  • Hal 1
  • Pinnicle grill 1
  • Real nice people running food and services 1

Customers don't like

  • Too much to write here3
  • Arrogance of customers service2
  • Refusal to help us2
  • Losing my ring1
  • Unsanitary conditions1

Products by Holland America Line

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Princess Cruises

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $30.7K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.5
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Actual cruise and ship 1
  • Cruise and ship 1
  • Food 1
  • Restaurants - specialty sabatinis 1
  • Steak house restaurant s 1

Customers don't like

  • Customer service representative3
  • Customer service department2
  • Customer service reps2
  • Rude staff1
  • Service animals on our floor1

Products by Princess Cruises

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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