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Holland America Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.8
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Pinnicle grill 3
  • Dining and food service staff 2
  • Hal 1
  • Servers 1
  • Real nice people running food and services 1

Customers don't like

  • Arrogance of customers service3
  • Refusal to help us2
  • Too much to write here2
  • Hygienic practices1
  • Receiving the wrong cd for my photo package1
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Princess Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $30.9K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.6
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cruise and ship 1
  • Food 1
  • Ports of call 1
  • Restaurants - specialty sabatinis 1
  • Steak house restaurant s 1

Customers don't like

  • Dirty fridge1
  • Filthy room1
  • Food in crown grill1
  • Overcharging consumer1
  • Service animals on our floor1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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