Start a new comparison
i

Holland America Line

2.5
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 99 TOTAL REVIEWS
Rank
8 out of 198
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:35
  • ISSUES RESOLVED
    0%
Top Products and Services
2.6
37 reviews
2.8
12 reviews
2.3
3 reviews

Norwegian Cruise Line

2.2
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 108 TOTAL REVIEWS
Rank
13 out of 198
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:45
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
36 reviews
2.2
15 reviews
2.6
10 reviews

How do you compare Holland America Line vs Norwegian Cruise Line?

Terms of Service
Post Comment
Cancel
Anonymous
#1394136

I have taken a number of cruises on both cruise lines, and have never had an issue of any kind with Holland America. On the other hand, NCL makes almost everyone's "worst cruise line" list; it is usually not because of food or service problems, but rather because of its inflexible refund practices.

They will take your money for promised goods and services and if they can't deliver, they may elect to provide a partial substitute (which you may or may not find acceptable) but you will not get your money back.

Nor will you get any adjustment for the lesser product. Read the blogs....you will be shocked.

Top Rated Holland America Line Reviews

Show more

Top Rated Norwegian Cruise Line Reviews

Show more