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Rci Timeshare vs Holiday Systems International
Rci Timeshare vs Holiday Systems International
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Rci Timeshare and Holiday Systems International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Rci Timeshare and Holiday Systems International Overview
Total reviews |
275
|
74
|
Company responses |
0 |
34 |
Issues resolved |
0 |
1 |
Rci Timeshare and Holiday Systems International Consumer Ratings
Rank
108
out of 874 in Travel category
185
out of 1009 in Travel Agencies category
Customer service
104
in category
144
in category
Website
96
in category
148
in category
Exchange, Refund and Cancellation Policy
98
in category
191
in category
Price Affordability
122
in category
220
in category
Rci Timeshare and Holiday Systems International Rating Details
Reviewer's quote
I banked my week and I was supposed to get a confirmation within 24 hours and Im still waiting and its like four days later, so yeah its not the customer service that I expected I expected better..
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...Then they deliver poor customer service. You can give them the details of a potential trip, and it will fall on deaf ears even if you attempt to work with the same person. They always tell you how busy they are fulfilling customer requests and make you wonder, "I thought that's what I am, hmm...
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Reviewer's quote
I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again. This is not my first time; I have been a member for...
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...The website also makes it impossible to place requests. You must go thru an agent and sit on hold for hours. Days pass and you still haven't heard anything about your reservation...
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Exchange, Refund and Cancellation Policy
Reviewer's quote
Booked a cruise Jan 25,2019 got cancelled and have tried to rebook once cruise lines restarted after Covid or get refund. Can not get either one done from rci. They are the absolute worst business to deal with...
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Changed to "Cash Exchange" program without giving any notice, basically giving low dollars for my timeshare week, then charging very high dollars to go anywhere. Refused to provide refund for remaining membership months when I attempted to cancel mid-year..
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Reviewer's quote
...but with THEIR exorbitant fees, you are better off going through a travel website with no booking fees, some have no cancellation fees and even if the price is a couple hundred more than the supposed "discount" offered through RCI Travel then it is still overall less since you wouldn't have invested...
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...HSI "assigns" your unit a price they deem worthy and it is far LESS than your maintanence fee payment! They deduct this assigned cost from the price they assign to the week you want ..
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Rci Timeshare and Holiday Systems International Pros and Cons
Pros
- Housekeeping and front desk staff
- Lots of destination
- Dont know
- Pleasant staff for the most part
- Used to be great
- Travel agent
Cons
- Customer service
- Poor customer service
- No availability and fees go up
- Not paying as promised
- Customer service
- Lie to rip people off
Rci Timeshare and Holiday Systems International Most Positive Reviews
Top rated reviews
The maintenance fees are too expensive. When the bill is received they only provide a 30 day time limit to submit...
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Been using the program for 1.5 years. Absolutely love it. Got my cash back and have been getting fantastic deals on all...
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I don't know what everyone else is doing w their RCI weeks, but my wife and I have had zero problems. We have gotten...
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I had to cancel my April 2020 trip to Miami due to Covid. I received my full refund last month in the mail.
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Rci Timeshare and Holiday Systems International Most Critical Reviews
Lowest rated reviews
Do not buy from this fraud. It is a huge scam and should be shut down and principals jailed.
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We did a cash exchange a year ago and still havent been paid. I have phoned several times and was told by the snotty...
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They keep calling me saying they have something to do with southwest airlines. Every time I tell them I am not intereste...
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I was told on 7/24/20 that my refund would take 60-90 days to process. Gosh 90 days must be handwritten and hand...
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Rci Timeshare and Holiday Systems International Latest Reviews
Recent published reviews
Their value for trade keeps going up along with membership fees. A very poor organization. They never return calls or...
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We bought a membership and paid annual dues, there were fairly good offers for burn weeks, however, when they were...
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I banked my week and I was supposed to get a confirmation within 24 hours and Im still waiting and its like four days...
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Changed to "Cash Exchange" program without giving any notice, basically giving low dollars for my timeshare week, then...
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How would you compare Rci Timeshare vs Holiday Systems International?
Poor
Product or Service Quality
Poor
I have something else to compare
These companies want you to go to www. and do all your own booking , why are we paying them .?
No comparison. When you check resorts on HSI you have a few resorts with lots of dates instead of vice versa.
Obviously these are not popular or they have an overload of unused timeshares in that location. HSI appears to be the holding area for unused/unpopular locations. If you check the ratings (e.g., Trip Advisor) you'll find a lot of these hotels/condos are not ranked high. If you're desperate to go somewhere, HSI fits the bill.
I had memberships with RCI and II and decided I didn't want to carry two memberships and chose II. I can't say the comparisons you provide prove RCI as being less popular than HSI. There are a few questionable areas with no info (e.g., Stats of Customer Calls). My stats are obviously not in there cause I've been on the phone weekly.
Frankly you can get 5 stars with 1 review as you can with 500 reviews. My bet is on the larger number of reviews.