PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rci Timeshare and Holiday Systems International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rci Timeshare
Holiday Systems International

Rci Timeshare and Holiday Systems International Overview

Total reviews
255
65
Company responses
0
34
Issues resolved
0
1

Rci Timeshare and Holiday Systems International Consumer Ratings

Rank
249 out of 1291 in Hotels and Resorts category
49 out of 570 in Travel Agencies category
Customer service
160 in category
102 in category
Website
221 in category
96 in category
Exchange, Refund and Cancellation Policy
135 in category
140 in category
Price Affordability
224 in category
146 in category

Rci Timeshare and Holiday Systems International Rating Details

Customer service
1.4 (43 reviews)
1.2 (16 reviews)
Reviewer's quote

...Finally I contacted Customer Service from RCI by phone and that person couldn't even send an email to Peppertree requesting payment verification. "It wasn't their responsibility" he said. I asked what am I paying RCI for? He said he was sorry but couldn't help me out...

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...Never in my life have I dealt with a company with such a lack of customer service..

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Website
1.8 (38 reviews)
1.8 (17 reviews)
Reviewer's quote

I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again. This is not my first time; I have been a member for...

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...it was a an account on a website. It should not be locked in stone. I do not intend to use this membership and do not want it at all...

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Exchange, Refund and Cancellation Policy
1.3 (35 reviews)
1 (14 reviews)
Reviewer's quote

...60 on my cr card & I am asking for the refund. Emailed rahul ravid the receipt on 5/19/20. Refund should have been taken care of within 7 days...

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Long story short they just told me they won case and I would not be getting a refund, and they would have to see if I could be reinstated because I tried to do a charge back with Citi. No sorry nothing, but we won, not that I stopped the case or sorry you could not go on your trip. I have been a...

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Price Affordability
1.7 (32 reviews)
1.3 (11 reviews)
Reviewer's quote

...but with THEIR exorbitant fees, you are better off going through a travel website with no booking fees, some have no cancellation fees and even if the price is a couple hundred more than the supposed "discount" offered through RCI Travel then it is still overall less since you wouldn't have invested THOUSANDS to begin with. RCI Platinum was an "upgrade" for another $8,000. 00 this last fall (I'm...

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...HSI "assigns" your unit a price they deem worthy and it is far LESS than your maintanence fee payment! They deduct this assigned cost from the price they assign to the week you want ..

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Rci Timeshare and Holiday Systems International Pros and Cons

Pros
  • Housekeeping and front desk staff
  • Discounted rates
  • Buying
  • Pleasant staff for the most part
  • Great product
Cons
  • Customer service
  • No availability and fees go up
  • Customer experience
  • Not paying as promised
  • Lie to rip people off
  • Customer service

Rci Timeshare and Holiday Systems International Most Positive Reviews

Top rated reviews
4.1

I am usually very happy with the way RCI works but in my past vacations I was left very disappointed. I always get...

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4.7

Been using the program for 1.5 years. Absolutely love it. Got my cash back and have been getting fantastic deals on all...

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4.1

I don't know what everyone else is doing w their RCI weeks, but my wife and I have had zero problems. We have gotten...

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No votes

Rci Timeshare and Holiday Systems International Most Critical Reviews

Lowest rated reviews
1

My account is paid in full for December 15, 2015, $1,115.36 USD, membership annual Dues. Timeshare paid in full...

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1

Holiday Systems is a scam, and they should only be selling used cars in a place without roads because their...

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1

Do not buy from this fraud. It is a huge scam and should be shut down and principals jailed.

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1

We sincerely believe that the Holiday Systems Intl marketing company staff (Terry, Rick, Matt, etc) are operating at...

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Rci Timeshare and Holiday Systems International Latest Reviews

Recent published reviews
1

Hi, my confirmation# is 1312955908count. Paid $365.99 incl points. Alamo charged $525.60 on my cr card & I am asking...

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1

I was told on 7/24/20 that my refund would take 60-90 days to process. Gosh 90 days must be handwritten and hand...

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1.8

We had a cruise scheduled in July 2030. It was cancelled due to coronavirus. They say we have to book within six months...

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1.3

We had vacation scheduled for the end of March, then the shut down happened and no trip to Las Vegas. Tried getting in...

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Rci Timeshare and Holiday Systems International Products and Services

Most reviewed product and services
  • Rci Timeshare Customer Care (16 reviews)
  • Rci Timeshare Vacation Ownership (13 reviews)
  • Rci Timeshare Room Booking (10 reviews)
  • Holiday Systems International Membership (13 reviews)
  • Holiday Systems International Customer Care (8 reviews)