PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Industries and Holiday Rambler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Industries
Holiday Rambler

Thor Industries and Holiday Rambler Overview

Total reviews 316 23
Company responses 0 0
Issues resolved 2 0

Thor Industries and Holiday Rambler Consumer Ratings

Rank
893 out of 4309 in Dealers category
100 out of 434 in Auto category
Customer service
533 in category
79 in category
Product or Service Quality
591 in category
84 in category
Price Affordability
489 in category
55 in category
Warranty
517 in category
66 in category

Thor Industries and Holiday Rambler Rating Details

Customer service
1.4 (146 reviews)
1.2 (14 reviews)
Reviewer's quote

Because I found a decent customer service rep (I went through like 8, and found 1 that would assist) Ive been able to get some of these issue fixed, mostly temporarily, because every time I look at this unit something else goes wrong or breaks. So heres the partial list, and mind you this is a 100k...

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Called HR customer service, made an appointment to go to Indiana, and left it with them for a month. After getting it back it seemed ok, but about a month ago we opened it up to prepare for a journey south and it started to rain and once again it has a bad leak. I found that the long slide out...

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Product or Service Quality
1.4 (141 reviews)
1.1 (13 reviews)
Reviewer's quote

...The quality of these RV's is unbelievably poor. Our coach entrance door is now delaminating and they refuse to fix it. How can this happen to a 2018 When we bought it in 2018, we never thought to look under it because it was new...

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...Bear in mind that the vehicle is kept in covered storage and hooked up to 30 amp service when not in use. The vehicle is babied and looks brand new. We are also not novices, having owned 3 motorhomes prior to this...

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Price Affordability
2.4 (115 reviews)
2.3 (12 reviews)
Reviewer's quote

Now $500 compared to the overall price of $93,000 may seem insignificant but as you will see further in this letter the $500 and $600 charges keep adding up! The walk-through and orientation was supposed to be designed to familiarize the customer with the outer and inner workings of the motor...

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Admiral 28A delivered with lots of problems after purchase. Tow harness was bad. 9 hours to rewire while I had to wait. Slide stopped working first trip. Bent fuel line to generator. Leaking hydraulic fluid for levelers. Got no help from Holiday Rambler after many calls.

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Warranty
1.5 (114 reviews)
1.3 (12 reviews)
Reviewer's quote

...systems keep tripping the breakers there are 1000s of complaints about this problems why hasnt anyone found a fix we have a 2019 Thor ACE the extended warranty doesnt cover that. They need a recall to fix this system I think the customers should start a class action law suit against all the manufacturers so it will get...

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5 when I brought this to warranty work was told by rep from factory they can change anything and the guide they put out has a disclaimer clause which I never found in brochure) water every where,dash fell off on last trip last month. Basically unskilled work force are employed by REV with a few key...

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Thor Industries and Holiday Rambler Pros and Cons

Pros
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
  • Unit layout
  • Freightliner chassis
  • Design
Cons
  • Customer service
  • Product quality
  • Company response to problems
  • Quality of workmanship
  • Quality of materials
  • Poor workmanship

Thor Industries and Holiday Rambler Most Positive Reviews

Top rated reviews
5

Hi,
I own a Thor Jazz 2008 model ( 2960 RLDU ) Fifth wheel in Australia.
I'm having problems with cracks on the corners of...

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3.5

Long time holiday rambler travel trailer owner. Never had a complaint the dealer did not repair. Looking to a motor...

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4.6

I asked for technical assistance and I have not heard anything yet but it was 30 minutes ago

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No votes

Thor Industries and Holiday Rambler Most Critical Reviews

Lowest rated reviews
1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

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1

I am afraid I must concur. We have had our 2016 Vacationer for a little over a year and it’s been plagued with...

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1

Dear Thor Motorcoach, Inc.,
Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the con...

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1

Bought 2017 HR at escapades in Vermont in 2016. Fans and map lights never worked. Door under bathroom sink fell off....

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Thor Industries and Holiday Rambler Latest Reviews

Recent published reviews
1.2

I purchased this RV new in August of 2017(**** model) and since day 3 of owning it, my nightmare began. I wont try to be...

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1.8

Admiral 28A delivered with lots of problems after purchase. Tow harness was bad. 9 hours to rewire while I had to wait....

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1.7

2015 26' South Wind and walls already rotting from water damage!!

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No votes

Left message. Trying to find information on a 27 harbor craft 1986 which was made by Holiday Rambler Corp.

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Thor Industries and Holiday Rambler Products and Services

Most reviewed product and services
  • Thor Industries Rv (29 reviews)
  • Thor Industries Rv Repair (7 reviews)
  • Thor Industries Warranty (5 reviews)
  • Holiday Rambler Rv (11 reviews)
  • 2017 Holiday Rambler Vacationer Xe 34S Rv (2 reviews)
  • 2006 Holiday Rambler Atlantis Rv (2 reviews)