PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Holiday Rambler and Thor Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Holiday Rambler
Thor Industries

Holiday Rambler and Thor Industries Overview

Total reviews 22 312
Company responses 0 0
Issues resolved 0 2

Holiday Rambler and Thor Industries Consumer Ratings

Rank
95 out of 474 in Auto category
858 out of 4431 in Dealers category
Customer service
76 in category
522 in category
Value for money
67 in category
582 in category
Product or Service Quality
78 in category
580 in category
Price Affordability
58 in category
466 in category

Holiday Rambler and Thor Industries Rating Details

Customer service
1.2 (13 reviews)
1.4 (144 reviews)
Reviewer's quote

Called HR customer service, made an appointment to go to Indiana, and left it with them for a month. After getting it back it seemed ok, but about a month ago we opened it up to prepare for a journey south and it started to rain and once again it has a bad leak. I found that the long slide out...

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...I have called Thor customer service many times along with CW customer service and they blame each other..

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Value for money
1.3 (12 reviews)
1.5 (110 reviews)
Reviewer's quote

My wife and I bought a 2016 Holiday Rambler Vacationer 33CT from General RV in Dover about 3 1/2 years ago and have had an unbelievable slew of problems with this motorhome. Bear in mind that the vehicle is kept in covered storage and hooked up to 30 amp service when not in use. The vehicle is...

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...We hadn't even taken it off of the lot and they would not give our money back. There were wires hanging down everywhere. This was at Gerzenys in Bradenton, Florida...

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Product or Service Quality
1.1 (12 reviews)
1.3 (139 reviews)
Reviewer's quote

...All agree from dealers to service centers. Checked out chasis with Freightliner and it is in specification. REV and HR act like they never heard of such and provided such remarks as Lamborghinis drag on high spots...

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... (Mr Steinert) is aware that this is my residence and is on blocks for leveling, and is still requiring that this rv has to be taken to an authorized keystone service representative. I have informed Mr Steinert, there is an authorized keystone mobile technician here in the area but keystone is unwilling to pay for technician to troubleshoot...

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Price Affordability
2.2 (11 reviews)
2.4 (113 reviews)
Reviewer's quote

As I had stated prior My 2017 HR was pretty poorly put together I have since fixed my issues 1) broken bolting attaching front of coach to chassis 2) replaced under rated Air conditioner 3) replaced all 4 china made shocks (worn out after 8000 miles) 4) replaced hot water On Demand (did not perform...

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Now $500 compared to the overall price of $93,000 may seem insignificant but as you will see further in this letter the $500 and $600 charges keep adding up! The walk-through and orientation was supposed to be designed to familiarize the customer with the outer and inner workings of the motor...

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Holiday Rambler and Thor Industries Pros and Cons

Pros
  • Unit layout
  • Freightliner chassis
  • Design
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
Cons
  • Quality of workmanship
  • Quality of materials
  • Poor workmanship
  • Customer service
  • Product quality
  • Company response to problems

Holiday Rambler and Thor Industries Most Positive Reviews

Top rated reviews
3.5

Long time holiday rambler travel trailer owner. Never had a complaint the dealer did not repair. Looking to a motor...

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5

Hi,
I own a Thor Jazz 2008 model ( 2960 RLDU ) Fifth wheel in Australia.
I'm having problems with cracks on the corners of...

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No votes
4.5

The cabnet that store my food keeps opening and I have only owned my winds port 2015 7 months in for warranty and they s...

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Holiday Rambler and Thor Industries Most Critical Reviews

Lowest rated reviews
1

I am afraid I must concur. We have had our 2016 Vacationer for a little over a year and it’s been plagued with...

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1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

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1

Bought 2017 HR at escapades in Vermont in 2016. Fans and map lights never worked. Door under bathroom sink fell off....

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1

Dear Thor Motorcoach, Inc.,
Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the co...

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Holiday Rambler and Thor Industries Latest Reviews

Recent published reviews
No votes

Left message. Trying to find information on a 27 harbor craft 1986 which was made by Holiday Rambler Corp.

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No votes
No votes

I did get a call back, however the female person who contacted me stated that Holiday Rambler has no information on the...

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No votes

Holiday Rambler and Thor Industries Products and Services

Most reviewed product and services
  • Holiday Rambler Rv (11 reviews)
  • 2017 Holiday Rambler Vacationer Xe 34S Rv (2 reviews)
  • 2006 Holiday Rambler Atlantis Rv (2 reviews)
  • Thor Industries Rv (27 reviews)
  • Thor Industries Rv Repair (7 reviews)
  • Thor Industries Customer Care (5 reviews)