PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Holiday Rambler and Jayco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Holiday Rambler
Jayco

Holiday Rambler and Jayco Overview

Total reviews
22
410
Company responses
0
0
Issues resolved
0
3

Holiday Rambler and Jayco Consumer Ratings

Rank
96 out of 474 in Auto category
625 out of 4379 in Dealers category
Product or Service Quality
77 in category
516 in category
Customer service
75 in category
458 in category
Value for money
63 in category
501 in category
Warranty
58 in category
416 in category

Holiday Rambler and Jayco Rating Details

Product or Service Quality
1.1 (13 reviews)
1.6 (212 reviews)
Reviewer's quote

...Bear in mind that the vehicle is kept in covered storage and hooked up to 30 amp service when not in use. The vehicle is babied and looks brand new. We are also not novices, having owned 3 motorhomes prior to this...

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...I actually expected customer service to come through with some sort of compensation for our time and out of pocket expense fixing/averting problems. To their credit, Jayco and the dealership have fixed every issue we've had. Thank God they have a good warranty - because you need it...

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Customer service
1.2 (13 reviews)
1.6 (227 reviews)
Reviewer's quote

Called HR customer service, made an appointment to go to Indiana, and left it with them for a month. After getting it back it seemed ok, but about a month ago we opened it up to prepare for a journey south and it started to rain and once again it has a bad leak. I found that the long slide out...

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...I have tried to call the warrenty dept, customer service, and even the main office number for Jayco. A lady by the name of Anita was suppose to help us resolve these issues, but that to was just lip service. They won't return phone calls or emails...

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Value for money
1.3 (12 reviews)
1.8 (195 reviews)
Reviewer's quote

As I had stated prior My 2017 HR was pretty poorly put together I have since fixed my issues 1) broken bolting attaching front of coach to chassis 2) replaced under rated Air conditioner 3) replaced all 4 china made shocks (worn out after 8000 miles) 4) replaced hot water On Demand (did not perform...

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Purchasing a new RV in the fall/winter may save you money but it does not save you time or frustration. We understand the POLICY is approval is required from Jayco to have the warrantee work done, before the dealer can order the parts. Then we have to wait for the parts to arrive before we can even...

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Warranty
1.3 (11 reviews)
1.9 (184 reviews)
Reviewer's quote

5 when I brought this to warranty work was told by rep from factory they can change anything and the guide they put out has a disclaimer clause which I never found in brochure) water every where,dash fell off on last trip last month. Basically unskilled work force are employed by REV with a few key...

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...whole table cost 300+ and then they say if u dont Get their part then warranty isnt covered but they dont replace the cost it requires to get part. Just horrible...

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Holiday Rambler and Jayco Pros and Cons

Pros
  • Unit layout
  • Freightliner chassis
  • Design
  • Layout and decor of jayco
  • Warranty work was completed promptly
  • Floor plan layout
Cons
  • Quality of workmanship
  • Quality of materials
  • Poor workmanship
  • Poor quality of construction
  • Customer service
  • Build quality

Holiday Rambler and Jayco Most Positive Reviews

Top rated reviews
3.5

Long time holiday rambler travel trailer owner. Never had a complaint the dealer did not repair. Looking to a motor...

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5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

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No votes
5

We have yet to live a week in our new fiver. Generally we love it. Everything truly is functional and working EXCEPT 1)B...

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Holiday Rambler and Jayco Most Critical Reviews

Lowest rated reviews
1

I am afraid I must concur. We have had our 2016 Vacationer for a little over a year and it’s been plagued with...

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1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

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1

Bought 2017 HR at escapades in Vermont in 2016. Fans and map lights never worked. Door under bathroom sink fell off....

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1

This is my brand new jayco pinnacle Rv bought in January 2015 it is also a 2015 Rv after one trip you can see how big...

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Holiday Rambler and Jayco Latest Reviews

Recent published reviews
1

Unable to hook up DVD player

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No votes

Hello. I have a 2006 Jayco Jay Feather 19H. This has the TPO roof and is leaking near the top air conditioning unit and...

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No votes

I did get a call back, however the female person who contacted me stated that Holiday Rambler has no information on the...

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2

We bought a brand new 2019 Jayco Greyhawk. We thought buying new and buying from Jayco would be an upgrade from our...

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Holiday Rambler and Jayco Products and Services

Most reviewed product and services
  • Holiday Rambler Rv (11 reviews)
  • 2006 Holiday Rambler Atlantis Rv (2 reviews)
  • 2017 Holiday Rambler Vacationer Xe 34S Rv (2 reviews)
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (16 reviews)