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Holiday Inn

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $753 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Location
  • Breakfast was great 2
  • Leaving 1
  • Swimming pool 1

Customers don't like

  • Downgraded without compensation1
  • Fact our bed had bed bugs1
  • Manager lied to us1
  • Personnel very inconsiderate1
  • Value1
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Location
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Sheets and towels were white 1
  • Where we stay 1
  • Website easy to use 1

Customers don't like

  • Deception3
  • Long wait times on phone2
  • Salespeople2
  • Staff was not friendly or welcoming2
  • Unclean room2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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