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Holiday Inn

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $753 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
  • Leaving 2
  • Breakfast was great 2
  • Swimming pool 1

Customers don't like

  • Attitude of management2
  • Value1
  • Personnel very inconsiderate1
  • Manager lied to us1
  • Fact our bed had bed bugs1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1067 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
  • Not a thing to like 6
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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