PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microtel Inn and Holiday Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microtel Inn
Holiday Inn

Microtel Inn and Holiday Inn Overview

Total reviews
179
207
Company responses
0
0
Issues resolved
0
2

Microtel Inn and Holiday Inn Consumer Ratings

Rank
184 out of 1287 in Hotels and Resorts category
186 out of 1287 in Hotels and Resorts category
Customer service
116 in category
124 in category
Price Affordability
111 in category
132 in category
Location
140 in category
104 in category
Cleanliness
147 in category
88 in category

Microtel Inn and Holiday Inn Rating Details

Customer service
1.6 (84 reviews)
1.5 (31 reviews)
Reviewer's quote

Payed $200 for two nights to get bite by “ I say bedbugs” the Manager says “fleas” either way I WAS BITTEN BY BUGS!! Very poor customer service from the manager- DON’T ARGUE WITH A UNSATISFIED CUSTOMER THAT WAS BIT IN YOUR HOTEL ABOUT WHAT KIND OF BUG IT IS!..

Read full review

...The front desk to my hotel said that there is no number for tech support for the internet and I've been calling the hotel's customer service and i still received no help . BAD CUSTOMER SERVICE!..

Read full review
Price Affordability
2.4 (81 reviews)
2.2 (27 reviews)
Reviewer's quote

So the price for the room meh no fridge or microwave but charge 50 dollars...

Read full review

I booked a mobility accessible room with a tub. I was told by Dacia at the front desk that my room was given to another person with an actual real disability. I simply asked for a chair to use in the shower and I was treated rudely. Btw I do have a disability.

Read full review
Location
2.9 (81 reviews)
3.1 (25 reviews)
Reviewer's quote

...Would never stay or recommend this location. Should have left but it was late, and I was tired of driving. Was terrible for even a budget hotel..

Read full review

...We vacation to this location at least once annually, sometimes more. We normally stay in the South end and wanted to see what the North end was like. Needless to say, we were not impressed and our experiences with your hotel are the direct result...

Read full review
Cleanliness
2 (79 reviews)
2.9 (18 reviews)
Reviewer's quote

Accused of smoking in the room and charged $250 on top of the regular rate when we weren't smoking at all, when I called to ask about it the manager was extremely rude and accusing and refused to explain any proof of accusations.

Read full review

Rented a room for 4 days with my grandkids while our home was being set came back the next week needing a bath and some air-conditioning was told that we can't rent rooms to locals and this is the next week I mean really I feel discriminated against because of the kids so my 7000 reward points are...

Read full review

Microtel Inn and Holiday Inn Pros and Cons

Pros
  • Room setup
  • Front desk staff
  • Decent breakfast
  • Usually very good
  • Leaving
  • Breakfast was great
Cons
  • It was a terrible experience
  • Terrible customer service
  • Service
  • Manager lied to us
  • Attitude of management
  • Treatment of manager and false remarks made

Microtel Inn and Holiday Inn Most Positive Reviews

Top rated reviews
5

I WAS TRAVELING TO MONTREAL OTTAWA FROM DOWNTOWN TORONTO. I STOPPED AT YOUR MICROTEL LOCATION JUST OUTSIDE OF OTTAWA ON...

Read full review
4

My family and I stopped off for an overnight stay in San Antonio, we book the hotel and prepaid through hotels.com. The...

Read full review
4.5

My job told me that Kelly entered the room without permission took photos and sent them to my job she also expressed...

Read full review
3.9

My son who lives in Florida called Holiday Inn to make a reservation for me in September because there was no power in...

Read full review

Microtel Inn and Holiday Inn Most Critical Reviews

Lowest rated reviews
1

Stayed at the Microtel in Arlington TX. The place is a total dump. Drugs, rude employees, photos of the motel on their...

Read full review
1

I had the worst experience at the Holiday Inn downtown Atlanta Centennial Park in Atlanta, GA 30303. The bathroom had a...

Read full review
1

Spent night at Microtel Hotel, 3121 Wellington Place, Janesville, WI on March 8, 2016, room 113 and ended up with bed...

Read full review
1

Went to our room put out two month old to bed shut the lights off with just tv on and boom what scurries along the...

Read full review

Microtel Inn and Holiday Inn Latest Reviews

Recent published reviews
1

I had a 11 day reservation that was booked 2 months in advance using rewards app. I arrived to find hotel closed,...

Read full review
3.3

I booked a mobility accessible room with a tub. I was told by Dacia at the front desk that my room was given to another...

Read full review
1

I was verbally assaulted and kicked out of my room and had not even been there 12 hours

Read full review
3.5

No one is helping me with the internet and I've been trying for the last hour. The front desk to my hotel said that...

Read full review

Microtel Inn and Holiday Inn Products and Services

Most reviewed product and services
  • Microtel Inn Room (43 reviews)
  • Microtel Inn Customer Care (21 reviews)
  • Microtel Inn Sanitary Conditions (20 reviews)
  • Holiday Inn Room (64 reviews)
  • Holiday Inn Room Booking (12 reviews)
  • Holiday Inn Customer Care (6 reviews)