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La Quinta Inn
Holiday Inn

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

La Quinta Inn

La Quinta Inn

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 448 TOTAL REVIEWS
Rank
129 out of 1890
in Hotels and Resorts category
Rating Details
Staff
Customer service
Facilities and Services
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    525
  • SUCCESSFUL
    12%
  • AVG CALL DURATION
    04:47
  • ISSUES RESOLVED
    7%
Top Products and Services
1.9
101 reviews
2.5
53 reviews
2.1
40 reviews
Holiday Inn

Holiday Inn

1.8
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 179 TOTAL REVIEWS
Rank
186 out of 1890
in Hotels and Resorts category
Rating Details
Staff
Customer service
Facilities and Services
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
63 reviews
2.6
10 reviews
No votes
3 reviews

How would you compare La Quinta Inn vs Holiday Inn?

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Anonymous
#1748055
Customer service
*** Dirty from top to bottom. No hot breakfast, only breads & cereals. They ran out of coffee before 7:30 am and didn't fill it in a timely manner.
This is the airport LA Quinta in Nashville, TN.
Product or Service Quality
Poor. Filthy. No manager on site all weekend.
I have something else to compare
Anywhere would've been better.

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