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Holiday Inn Express Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.6
Customer service
Staff
Location
Website
Exchange, Refund and Cancellation Policy
  • Breakfeast was good 1
  • Hotel is nice 1

Customers don't like

  • Dirty room1
  • Parking problems1
  • Safety concerns1
  • Them keeping the money after cancellation1
  • Then charged me over 300 dollars1
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 808 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $8.4K AVERAGE LOSS
1.9
Customer service
Staff
Location
Website
Exchange, Refund and Cancellation Policy
  • Locations 9
  • Location 7
  • Beautiful place 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said8
  • Breach of contract4
  • Misleading sales tactics4
  • No cancellation option4
  • That now we have to get attorney against silverleaf4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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