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Holiday Inn Express Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $275 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Breakfeast was good 1
  • Hotel is nice 1

Customers don't like

  • Parking problems1
  • Rude staff1
  • Them keeping the money after cancellation1
  • Then charged me over 300 dollars1
  • Wrong price1
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Priceline

Travel Agencies
  • 4 ISSUES RESOLVED
  • 1015 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $432 AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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