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Holiday Inn Express Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $275 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Breakfeast was good 1
  • Hotel is nice 1

Customers don't like

  • Dirty room1
  • Parking problems1
  • Them keeping the money after cancellation1
  • Then charged me over 300 dollars1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Not a thing to like 6
  • Chat feature 3
  • Price 3
  • Ease of booking 2
  • Good deals but mesleading 1

Customers don't like

  • Did not receive refund18
  • Given the runaround7
  • Customer service6
  • Poor phone service6
  • Stole my money4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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