PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Holapick and Old Navy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Old Navy

Holapick and Old Navy Overview

Total reviews
Company responses
Issues resolved

Old Navy was first mentioned on PissedConsumer on Dec 10, 2007 and since then this brand received 381 reviews. It is 360 reviews more than Holapick received since Dec 13, 2018.

Holapick and Old Navy Consumer Ratings

579 out of 2464 in Footwear and Clothing category
255 out of 2464 in Footwear and Clothing category
Delivery Service
398 in category
207 in category
Exchange, Refund and Cancellation Policy
559 in category
113 in category
Product or Service Quality
425 in category
178 in category

According to consumer ratings and reviews, Old Navy ranks 324 points higher in the Footwear and Clothing category than Holapick. People gave Holapick 1.3 stars for Delivery Service criterion in Footwear and Clothing category and it is 241 points higher than the worst rated brand in this category. At the same time, Old Navy was rated 2.1 stars for Delivery Service criterion in this category and it is 432 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Old Navy has a higher rating than Holapick. Regarding Product or Service Quality criterion, consumers gave Holapick 1.3 stars and it is 66% worse than other in category. Old Navy however was rated 2.2 stars and it is 72% greater than other in category.

Holapick and Old Navy Rating Details

Delivery Service
1.3 (8 reviews)
2.1 (89 reviews)
Reviewer's quote

...mails from various people @ service @holapick. com telling me I'm a valued customer and that they are sorry for the inconvenience. However, no return address so I can be refunded...


Email me and I’ll explain this is not working dkalinauskas@me.com

Exchange, Refund and Cancellation Policy
1 (8 reviews)
2.2 (97 reviews)
Reviewer's quote

refuse to give refund on 'coat' so thin it's see through..

Carol S

I remembered that I had to exchange an item so I pulled it out and mentioned it to her, she huffed and snatched the item off the counter where I placed it. I noticed she got even more angry with me so I mentioned out loud to my sister that if she didn’t want to work with people then she shouldn’t...

sylvia c
Product or Service Quality
1.3 (8 reviews)
2.2 (103 reviews)
Reviewer's quote

...order and obtain a full refund, I had taken photos of every items and all the defects and sent these to Halapick so they could not avoid the fact that the quality was extremely poor. They agreed to the refund, provided I paid for the return shipping or they offered to have me keep the items and they would give me a free US$ 100/-...

Pamela H

I called customer service yesterday about an order because I needed to change some things on it The rep I spoke was rude and dismissive when I spoke with her so after the the call I left negative feedback. Starting at 9:46 am I started getting phone calls from a call that said “No Caller ID”....


Holapick and Old Navy Pros and Cons

  • Nice selections
  • Many choices
  • Children likes this brands
  • Store and location
  • Selection of clothes
  • Quality
  • Not being able to contact them
  • Do not follow own return or refund policy
  • Horrible customer service
  • Customer service
  • Rudeness

Holapick and Old Navy Most Positive Reviews

Top rated reviews
No votes

The pants pockets aren't big enough I need bigger pockets ok

Holapick and Old Navy Most Critical Reviews

Lowest rated reviews

This is a fraudulent company. I ordered a large order (US$ 1,000+) in November 2018 and received no confirmation of the...


I ordered a pair of Cargo Pants and a hoodie from Old Navy online on Friday Morning.. My card was charged and I was...

Holapick and Old Navy Latest Reviews

Recent published reviews

I Bought to coats from Holapick they were not coats at all like they were showing on the phone I beleve they have ben...

Read all 21 reviews

Store is very unprofessional and not helpful and they lie in your face

Read all 381 reviews

Holapick and Old Navy Products and Services

Most reviewed product and services
  • Holapick Customer Care (6 reviews)
  • Holapick Hat (1 review)
  • Old Navy Commercial (30 reviews)
  • Old Navy Customer Care (30 reviews)
  • Old Navy Credit Card (29 reviews)